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Position Overview
The People Operations Virtual Assistant provides administrative, data, and operational support across multiple People Operations functions. This role is ideal for someone highly organized, detail-oriented, and comfortable working across several online systems. The VA will support repeatable processes, handle routine workflow tasks, and help ensure smooth employee experience.
Key Responsibilities
General People Operations Support
- Perform administrative and data entry tasks across People Operations.
- Navigate and maintain information across multiple online platforms including Microsoft Excel, MS Teams, SharePoint, Rippling, and various third-party portals.
- Maintain accuracy, consistency, and organization of employee-related data and documents.
- Support repeatable workflows and assist with emerging tasks as needed.
- Prepare end-state post-termination documents by plugging employee information into pre-formatted templates and distributing completed packets to the appropriate recipients.
- Audit agreement signatures (e.g., offer letters, PIPs, policy acknowledgments) by pulling reports, verifying completion, and ensuring accurate filing within the HCM or document library.
Communication & Coordination
- Demonstrate strong written and verbal communication skills when interacting with internal teams, external partners, and state agencies.
- Relay updates, share required documentation, and follow up on outstanding items in a timely and professional manner.
- Coordinate with cross-functional People Operations stakeholders to support smooth process execution.
Qualifications
- Experience in an administrative, HR, People Operations, or operations support role preferred.
- Proficiency with Microsoft Excel, SharePoint, and comfort working across multiple online systems.
- Ability to work within an HCM platform (Rippling experience preferred but not required).
- Strong organizational skills and high attention to detail, especially when managing sensitive employee information.
- Ability to maintain confidentiality, accuracy, and consistency in all data-related tasks.
- Excellent written and verbal communication skills.
- Comfortable working in a fast-paced, dynamic environment and shifting between multiple systems, tasks, and information sources.