About Broadvoice:
At Broadvoice, we connect people through innovative communication technology. As a growing technology company, we are committed to fostering a collaborative and inclusive workplace. Our HR team plays a pivotal role in shaping our culture and ensuring our employees thrive. Join us as we build an amazing team and create outstanding employee experiences.
Position Summary:
We are seeking a passionate and detail-oriented People Operations Specialist to join our HR team in Los Angeles. This role will focus on supporting HR operations, ensuring compliance with U.S. labor laws, and maintaining a positive employee experience. Additionally, this position will include office management responsibilities to ensure our Los Angeles office runs smoothly and efficiently. This is a hybrid role, requiring two days in our Los Angeles office and three days remote work.
Key Responsibilities:
HR Operations:
- Maintain accurate employee records in HR systems and ensure compliance with all U.S. labor laws and company policies.
- Assist with onboarding and offboarding processes to provide a seamless experience for employees.
- Support payroll processing and benefits administration in collaboration with external vendors.
- Respond to employee inquiries, offering timely and accurate support on HR policies, benefits, and processes.
Compliance and Reporting:
- Ensure compliance with federal, state, and local labor laws across the U.S.
- Maintain and report on HR metrics to support data-driven decision-making.
- Stay up to date on U.S. labor law updates and advise the HR team on necessary adjustments to policies and practices.
Employee Engagement and Relations:
- Assist in planning and executing employee engagement initiatives, events, and programs.
- Act as a trusted resource for employees, addressing workplace concerns or escalating them as necessary.
Office Management:
- Oversee daily office operations to maintain a safe, organized, and welcoming workspace.
- Manage office supplies and vendor relationships, ensuring timely orders and deliveries.
- Coordinate with building management for maintenance, repairs, and other facility-related needs.
- Serve as the point of contact for in-office employee needs and inquiries.
- Plan and manage logistics for in-office meetings, events, and activities.
Policy Implementation:
- Assist in updating and communicating HR policies and procedures.
- Support the roll-out of training sessions and workshops for employees and managers.
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 2+ years of experience in a human resources or related role.
- Strong knowledge of HR processes, compliance, and U.S. labor laws.
- Experience in office management or administrative coordination is a plus.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive information with confidentiality and professionalism.
- Proficiency in Microsoft Office Suite and HRIS systems (experience with Greenhouse or similar platforms is a plus).
Preferred Qualifications:
- Experience in a hybrid or remote work environment.
- SHRM-CP or PHR certification.
What We Offer:
- Competitive salary and benefits package.
- Flexible hybrid work environment (2 days in office).
- Opportunities for professional development and growth.
- A supportive and collaborative team culture.