People Business Partner Director

About PayZen

PayZen is on a mission to bring financial health to healthcare. Our products improve both access and affordability for patients and cash flow & administrative complexity for medical providers. We are trusted by a rapidly growing number of health systems, hospitals, and physician groups and are backed by leading venture capital investors, including NEA, SignalFire, Viola Group, and 7Wire Ventures.

About the Role

We are seeking a strategic and results-oriented People Business Partner Director to lead our talent strategy and organizational effectiveness. You will serve as the architect of our high-performance culture, ensuring our people programs scale alongside our business. We are looking for team members who are passionate about contributing to the growth of a product that’s improving access to healthcare for all Americans.

In this role, you will report to the Vice President, People and collaborate closely with the Executive Leadership Team and department heads. This is a hybrid role based in our San Francisco headquarters with in-office days on Mondays, Tuesdays, and Thursdays.

Responsibilities

• Strategic Talent Architecture: Serve as the architect for talent strategy and organizational design, ensuring the workforce is structured to meet aggressive business goals while creatively utilizing AI to automate workflows and extract deeper workforce insights.

• Manager Enablement & Feedback: Lead people manager enablement programs, equipping leaders with the tools and coaching necessary to lead high-performing teams through formal 360/180 feedback cycles and bi-annual engagement surveys.

• Performance & Compensation: Partner with People Ops on the end-to-end execution of company-wide performance review cycles and annual compensation planning, moving beyond administration to drive a culture of continuous feedback, high accountability, and equitable outcomes.

• Global Strategy Integration: Integrate enablement and people strategy across a geographically dispersed workforce, ensuring a consistent and high-impact employee experience from San Francisco to remote US team members to Tel Aviv.

• Executive Advisory & Relations: Act as a senior advisor to leadership on workforce planning and change management, while leading complex employee relations matters with a focus on equity, compliance, and long-term resolution.

• Culture & Advocacy: Act as a guardian and advocate for PayZen’s culture, ensuring "The PayZen Way" and our core values are integrated into every stage of the employee lifecycle and reflected in daily operations.

Requirements

• 10+ years of experience in People Operations or as an HRBP, with a heavy emphasis on talent strategy and organizational development in high-growth tech environments.

• Proven experience designing and scaling performance management systems and manager training programs from the ground up.

• Demonstrated ability to operate at the P6 level, showing high autonomy and the ability to influence C-suite stakeholders.

• Mastery of organizational design principles and a track record of leading successful change management initiatives.

• Exceptional strategic thinking and communication skills, with a bias toward clarity and directness.

• Deep understanding of employment law and best practices within the US market (SF based).

Why PayZen?

• An opportunity to positively affect the lives of thousands of patients.

• A chance to join a high-growth company at an early stage.

• Contribute to the development of a product that revolutionizes medical payments in ways never seen before.

• Become a key member of a collaborative, high-performing team, shaping its growth and success.

• Competitive pay, benefits, and stock options.

Market competitive salary with an anticipated base compensation range of $215,000 - $255,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. Full-time employees are also eligible for a competitive equity package and benefits.