Patient Navigator (Summer Intern)

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  • Company Reklame Health
  • Employment Full-time
  • Location 🇺🇸 United States, New York
  • Submitted Posted 1 day ago - Updated 6 hours ago

About ReKlame Health 

Sixty million adults experience mental health challenges in the United States, yet one-third lack access to proper care. Opioid overdose is the number one cause of death for people under 50 in the United States. 

We are a clinician-led, tech-enabled provider group that exists to provide culturally competent behavioral health care addiction care, medication management, crisis intervention, and care coordination for people working towards taking back control of their lives, while expanding access to care.

Our vision at ReKlame Health is to create a future where individuals who have historically been unable to access the care they deserve can readily obtain high-quality behavioral health and addiction care. 

At ReKlame Health, it goes beyond mere employment; it's about becoming a part of a formidable movement transcending individuality. Let's unite and forge a world where health equity and effortless access to exceptional mental healthcare can co-exist.

Location: Remote, with one required in-person training in New York City
Type: Summer Internship
Compensation: $20/hour, full-time (40 hours/week)

About the Opportunity

We're looking for a Patient Navigator Intern to support our Health-Related Social Needs (HRSN) care navigation program. Working alongside clinical and operations teams, you'll help patients overcome real-world barriers - housing instability, food insecurity, transportation gaps - that stand between them and consistent, quality care. This role functions similarly to a case manager and is an ideal fit for someone pursuing a career in community mental health, social work, public health, or healthcare operations.

What You’ll Do

  • Screen patients for health-related social needs: Conduct structured assessments using established screening tools and internal workflows.

  • Connect patients to community resources: Help individuals navigate housing programs, food access, transportation support, and other essential services.

  • Provide ongoing navigation support: Follow up with patients to ensure continuity and address emerging barriers as they arise.

  • Collaborate across teams: Partner with clinical and operations staff to support individual care plans and document progress accurately.

  • Support community outreach: Participate in engagement efforts to reach patients who may not yet be connected to services.

What You’ll Learn

  • Care coordination: Hands-on case management experience with Medicaid populations.

  • Social determinants of health: How unmet social needs directly shape clinical outcomes.

  • NYC public systems: Familiarity with community resources, public programs, and local support networks.

  • Behavioral health operations: Working within an integrated care model using remote tools and documentation workflows.

Who we're looking for

A current undergraduate or graduate student, or recent graduate, in social work, psychology, public health, healthcare administration, community health, or a related field. You bring:

  • Genuine interest in community mental health, care navigation, or healthcare support

  • Comfort discussing sensitive topics with empathy and professionalism

  • Strong communication, interpersonal, and organizational skills

  • Ability to work independently in a remote environment and stay accountable

  • Openness to feedback, supervision, and mentorship

  • Willingness to learn new systems and remote workflows quickly

Internship Structure

  • Fully remote internship

  • One required in-person training in New York City (approximately 3 hours)

  • Full-time, 40 hours per week for the duration of the summer internship

  • Training provided on screening tools, navigation workflows, documentation processes, and remote systems

  • Supervision and mentorship from experienced team members

Why This Work Matters

Many patients struggle not because of a lack of clinical care, but because of unmet social needs. In this role, you'll directly support access to care, treatment continuity, and long-term health outcomes for some of the most underserved patients in New York City.

ReKlame Health considers several factors to ensure a fair and competitive offer when evaluating compensation packages. These include the scope and responsibilities of the role, the candidate's work experience, education, and training, as well as their essential skills. Internal peer equity is also examined to maintain balance within the organization. Additionally, current market conditions and overall organizational needs are crucial in shaping the final offer. Each aspect is thoughtfully reviewed before extending an offer, ensuring a comprehensive and equitable approach.

ReKlame Health is an equal opportunity employer. We celebrate diversity and are committed to creating a supportive and inclusive environment for all employees.

If you’re hungry for a challenge in 2025, love solving problems, and want to be a part of something transformational, we’d love to hear from you!

Learn more about us at www.ReKlamehealth.com

*We never ask for money or sensitive personal information during the job application process. If you receive an email or message claiming to be from us that requests such information, please do not respond and report it as a scam.

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