Outcomes Manager

Job Title

Outcomes Manager

Job Description

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work. The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.

The Outcomes Manager is responsible for establishing, tracking, and reporting outcomes to demonstrate degree of knowledge, change in competency, and/or change in practice/performance, as a result of participation in accredited medical education activities. The Outcomes Manager is responsible for Data Storytelling and includes in their story the unique and differentiating factors of the provider’s platform and system while communicating clearly and succinctly. This role depends upon knowledge of CME/CE outcomes standards (e.g., Outcomes Standardization Project), an understanding of statistical analysis, an ability to narrow in and highlight important data, and the ability to handle multiple projects simultaneously.

Primary Responsibilities

Collaborate with business development and clinical leads to create an effective outcomes plan for grant submissions
Review program evaluations for alignment with outcomes expectations
Track and analyze all outcomes data for approved grants
Interpret data and develop monthly, interim, and final outcomes reports in collaboration with program managers and clinical directors
Develop internal resources, capabilities, processes and procedures for assessing, planning, and evaluating the effectiveness of continuing education activities targeted to healthcare professionals
Lead biweekly outcomes and reconciliation meetings
Stay current with innovations in the demonstration of value for educational programming
Ensure activity files contain all required retention documentation

Minimum Qualifications

3+ years of experience in continuing medical education for funded programs required
Ability to Interpret and narrate big data; prepare presentations
Must be knowledgeable of pharmaceutical and/or medical space
Apply statistical tools to understand learner segments, analyze and interpret results, reflect both met and continuing gaps in learning
Internal and external stakeholder communication and presentation skills to articulate data are a must.
Excellent time management and organizational skills, with the ability to efficiently work on multiple tasks simultaneously in a highly deadline-driven environment

Preferred Qualifications

Master’s level degree preferred
Knowledge of current industry (JA/CME/CPE/CE) guidelines and standards
Understanding of continuing education and adult learning principles

Beyond base salary, our comprehensive total rewards package includes:

- Remote work provides a flexible work/life balance
- Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
- Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
- Comprehensive health benefits new hire eligibility starts on day 1 of employment
- Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities

We are committed to providing a supportive and rewarding work environment where every employee can thrive. You can learn more about our full benefits package and total rewards philosophy here.

At Kaplan, we believe in attracting, rewarding, and retaining exceptional talent. Our compensation philosophy is designed to be competitive within the market, reflecting the value we place on the skills, experience, and contributions of our employees, while taking into account labor market trends and total rewards.

For full-time positions, Kaplan has three salary grades. This position is Salary Grade A: $31,200 to $78,647. The specific compensation offered will be determined by a variety of factors, including but not limited to the candidate's qualifications, relevant experience, education, skills, and market data. We are an equal opportunity employer and comply with all applicable federal and state wage laws.

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Location

Remote/Nationwide, USA

Additional Locations

Employee Type

Employee

Job Functional Area

Data Analytics/Business Intelligence

Business Unit

00090 MG Prep

Diversity & Inclusion Statement:

Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culture here.

Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information.

Kaplan is a drug-free workplace and complies with applicable laws.

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