The Operations & Community Engagement Fellow is:
- A passionate advocate for LGBTQ+ equality in Florida
- Committed to intersectional justice and supporting vulnerable communities
- A collaborative problem-solver who thrives at the intersection of technology, operations, and community building
- Patient and skilled at translating technical concepts for diverse audiences
- Energized by systems-building work that creates lasting organizational impact
Key Responsibilities:
Cybersecurity Implementation & IT Support
- Work directly with staff members across all age groups and technical proficiency levels to implement organizational cybersecurity measures, ensuring all team members understand and adopt security best practices
- Develop and deliver accessible training materials and one-on-one support sessions that meet staff where they are in their technical journey
- Serve as a responsive, patient resource for staff technology questions and concerns
Pride Membership Engagement Assistance
- Research, evaluate, and track Pride events across Florida to determine which events align with Equality Florida's Tier 1 Pride program engagement strategy
- Assist in coordinating logistics for Tier 1 Pride event participation, including staff scheduling, registration processes, and vendor coordination
- Manage relationships with third-party vendors and event organizers to ensure smooth collaboration and successful event execution
- Collect and organize data from Pride engagements to inform future event strategy and measure community impact
Community Engagement Assistance
- Design and implement systems and tools that strengthen the volunteer experience, from recruitment through retention, ensuring volunteers feel valued and connected to our mission
- Develop processes that enhance member engagement and deepen relationships with Equality Florida's membership base
- Create tracking mechanisms and databases to maintain organized records of volunteer and member interactions
- Identify opportunities to improve communication, recognition, and engagement touchpoints throughout the volunteer and member lifecycle
- Collaborate with program staff to align community engagement efforts with organizational priorities and campaigns
Professional Experiences and Background:
Applicants should have the following professional experiences:
- Technical proficiency with common software platforms, device configuration, and troubleshooting — the Fellow will be supporting staff with varied technical backgrounds and must be comfortable with both Mac and PC environments
- Experience or demonstrated interest in training, teaching, or technical support roles — particularly in contexts requiring patience and the ability to explain technical concepts to non-technical audiences
- Experience or strong interest in non-profit operations work — including project coordination, event logistics, database management, or volunteer coordination
- Strong organizational skills and attention to detail — the ability to manage multiple concurrent projects with competing deadlines
- Excellent interpersonal and communication skills — both written and verbal, with the ability to build rapport with diverse stakeholders
- Self-directed work style with collaborative instincts — comfortable working independently while knowing when to ask questions and seek support
Qualifications:
- Proficiency in Google Workspace, and common communication platforms; willingness to learn new software systems quickly
- Experience with database management, volunteer coordination platforms, or CRM systems preferred but not required
- Candidates must be highly organized, detail-oriented, and able to handle multiple projects simultaneously in a fast-paced environment
- The successful candidate will have a demonstrated commitment to advancing Equality Florida's goals and objectives
What Else You Should Know:
- The position is temporary, part time and the applicant can live anywhere in Florida.
- The compensation for this position is $15/hour
- This position will be expected to work 10 hours per week.
- Equality Florida offers benefits, including full medical and dental coverage, generous paid time off, and retirement benefits.
- The Operations & Community Engagement Fellow is expected to begin September 9th, 2026 with a tentative end date of November 13th, 2026.