Operations Assistant

Job Title

Operations Assistant

Division

Operations

Location

Remote

Join our dynamic team at CCMR3, where we specialize in providing exceptional debt recovery solutions while prioritizing empathy and integrity. As a leading firm in the industry, we are committed to upholding the highest standards of ethical conduct while delivering results for our clients. We are currently seeking talented individuals to join our dynamic team and contribute to our mission of changing the face of the Debt Recovery industry through our Rethink, Reimagine, and Recover philosophy. If you are driven, innovative, and thrive in a fast-paced environment, we invite you to explore the opportunities available with us.

Job Description

The Operations Assistant will provide high-level, hands-on support to the VP and AVP, playing a key role in ensuring the effectiveness of their daily operations. This individual will manage calendars, coordinate schedules and meetings, facilitate internal and external communication, and serve as a trusted partner in handling critical tasks and priorities. The Operations Assistant will also be responsible for managing company-wide communications on behalf of the VP and AVP, ensuring that updates, initiatives, and messages are delivered clearly and consistently. This position requires a high level of discretion, organization, and the ability to proactively manage tasks in a dynamic environment.

Position Responsibilities

Responsibilities may include, but are not limited to:

- Efficiently manage and coordinate the VP’s and AVP’s calendar, appointments, events, conferences, and travel arrangements

- Work with individuals and departments to ensure the VP’s and AVP’s meetings are maximized and well-prepared

- Prepare meeting materials, agendas, and take minutes

- Coordinate company-wide communication and messaging on behalf of the VP and AVP

- Draft, edit, and proofread documents, reports, and presentations as needed

- Act as a liaison between the VP/AVP and internal/external stakeholders, fostering positive relationships

- Track and follow up on key initiatives, ensuring priorities and deadlines are met

- Perform general administrative tasks to ensure the smooth functioning of operations

- Help maintain an organized and efficient working environment for the VP and AVP

- Proactively identify and address operational challenges to support leadership effectiveness

- Utilize office software and tools efficiently, staying updated on relevant technology

Required Qualifications

- Minimum of 2 years of experience as an Executive Assistant or a similar support role

- Strong verbal and written communication skills

- Exceptional organizational and multitasking abilities

- High attention to detail and a proactive, problem-solving mindset

- Proven ability to handle sensitive and confidential information with discretion

- Familiarity with the debt collection industry and relevant regulations is highly desirable

In joining our team at CCMR3, you'll have the chance to make a real difference in people's lives while advancing your career in a supportive and rewarding environment. We are second to none with competitive compensation packages, comprehensive and continuous education, and opportunities for professional growth. If you're ready to join a company that values integrity, teamwork, and results-driven performance, apply today and embark on a fulfilling journey with us as we work together to help individuals navigate their financial challenges.