Onboarding Specialist (Remote - US)

This position is posted by Jobgether on behalf of Arch Capital Services LLC. We are currently looking for an Onboarding Specialist in the United States.

This role is pivotal in ensuring a seamless experience for employees throughout their lifecycle, from hiring to offboarding. The Onboarding Specialist will manage high-volume HR transactions, serve as a primary point of contact for employee and HR inquiries, and support continuous improvement of onboarding processes. Working closely with HR Operations, this role requires strong organizational skills, attention to detail, and the ability to handle sensitive information with discretion. The position offers a flexible environment, with options for fully remote work or a hybrid schedule for those near the Jersey City office, within EST or CST time zones.

Accountabilities

• Manage end-to-end onboarding and offboarding activities for employees and contingent workers.
• Process HR and staffing-related transactions via centralized mailbox and HR systems such as Workday and Smartsheet.
• Provide timely processing of HR and staffing invoices.
• Address employee and HR team inquiries effectively and professionally.
• Recommend process improvements to enhance operational efficiency.
• Support the broader HR team with additional administrative or operational tasks as needed.

Requirements

• High school diploma or equivalent; some college or insurance-related experience preferred.
• 2–3 years of experience in Human Resources or Customer Service.
• Experience with Workday or similar HRIS platforms is preferred.
• Strong organizational, interpersonal, and communication skills, both verbal and written.
• Customer service mindset with ability to handle sensitive and confidential matters.
• Proficiency with MS Office Suite.
• High level of personal integrity, discretion, and ethical standards.

Benefits

• Flexible work arrangements with options for remote or hybrid schedules.
• Competitive base salary: Remote ($41,300 - $51,615/year), Jersey City ($63,900 - $79,920/year).
• Incentive-eligible compensation and potential for short- and long-term rewards.
• Comprehensive benefits package including medical, dental, vision, and prescription coverage.
• 401(k) plan with generous matching contributions.
• Paid Time Off (PTO), company holidays, volunteer days, and parental leave.
• Student loan assistance, tuition reimbursement, and backup child/elder care.
• Opportunities for professional development and career growth.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

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