Responsibilities
- Develop, implement, and maintain networking site reliability processes to ensure minimal downtime and consistent performance across network systems.
- Assist in maintaining and enhancing the organization's monitoring and alert systems to detect performance issues and system disruptions promptly.
- Diagnose, troubleshoot, and escalate networking-related service-impacting issues to ensure timely resolution and maintain system reliability.
- Participate in the configuration, management, and monitoring of network infrastructure, including enterprise servers, L2 and L3 networking, and firewalls.
- Support automation of repetitive tasks to reduce manual efforts and improve the operational efficiency of networking systems.
- Contribute to the performance analysis of networking systems and work on capacity planning to ensure scalability and stability.
- Collaborate with cross-functional teams to align networking initiatives with broader organizational goals and technical projects.
- Assist in creating and maintaining comprehensive documentation for networking systems, troubleshooting procedures, and operational guidelines.
- Participate in on-call rotations to provide support for critical networking systems and ensure high availability.
- Provide input on best practices for networking reliability, contributing to the continuous improvement of processes and systems.
- Engage in professional development opportunities to strengthen technical skills and stay updated on emerging trends in networking and site reliability.
- Other networking-related initiatives or cross-functional project involvement as assigned.
- Support and promote the company values through positive interaction with both internal and external partners and customers on a regular basis
- Other strategic business initiatives or cross-functional project involvement as required
Qualifications
- Bachelor’s degree in computer science, Engineering, Networking, or a related field preferred, but not required.
- 5+ years of professional experience in a networking or site reliability engineering position.
- Proficiency in troubleshooting complex networking and system issues using a variety of resources and tools.
- Demonstrated ability to multi-task, stay organized, and manage time effectively while prioritizing daily and weekly work.
- Experience with enterprise server configuration, management, and enterprise L2 and L3 networking.
- Hands-on experience with FortiGate firewalls, including configuration, rule management, and troubleshooting.
- Ability to design and implement firewall policies to ensure secure and efficient network traffic management.
- Familiarity with advanced FortiGate features such as VPN setup, traffic shaping, and intrusion prevention systems.
- Experience with Python programming, Docker/container management, Git/GitHub, and scripting languages such as PowerShell, Bash, or Python.
- Knowledge of Linux server maintenance, including disk and partition management, shell scripting, user and group permissions, and RBAC.
- Understanding of IPs, VLANs, and their relationship to Linux interface management
- Proficiency with iptables or nftables firewall rules and user/group/file permissions.
- Experience with automation tools such as Ansible, Puppet, Chef, or Salt to streamline operations and ensure uptime.
- Ability to collaborate with non-technical teams to develop technical solutions that align with business requirements.
- Support Development and QA teams by installing and managing custom software and configurations.
- Strong analytical skills to objectively assess platform usage and suggest improvements through operational or development enhancements.
- Excellent written, oral, and communication skills to effectively collaborate across teams.
- Interest and ability in mentoring team members as applicable.
- Proficiency with MS Office, web conferencing, and internal communication software.
Salary Range
The base salary for this position is $115,000 - $140,000 annually. Consistent with applicable laws, compensation will be determined based on the candidate's level, relevant skills, qualifications, and experience along with requirements for the position and annual financial plans.
Skillable is a distributed first team with employees working across the U.S., and we do not consider geography when determining compensation ranges.
Please note that it is not typical for an individual to be hired at or near the top of the range. Skillable reserves the right to modify this compensation range at any time.
Pay range and current benefit offerings are effective for 90 days from posting date. Standard employment offerings are subject to potential change upon periodic review and analysis, at the discretion of Skillable.
What’s in it for You? Rewards and Perks
We believe in providing a suite of benefits that ensure our employees know we appreciate them as people first. Skillable wants to be a company that promotes physical, emotional and all around well-being through our benefit offerings! Subject to eligibility requirements, the Company offers comprehensive benefits including:
- Fully remote with a monthly stipend to pay for office services and supplies
- Medical (2 plan options), dental (2 plan options), vision, health savings account with generous employer contributions, healthcare spending accounts, dependent care spending accounts, EAP, group paid life insurance, group paid STD and LTD and voluntary life/AD&D insurance, accident and critical illness options.
- 401(k) with Company match, tuition reimbursement, healthy lifestyle reimbursements.
- Open PTO, Paid holidays, bereavement leave, parental leave, caregiver leave and paid FMLA leave.
- Friends and Family Friday to end our standard workweek at 2pm local time; Full company closure during the 4th of July holiday week.
- Access to pet insurance; Access for employees and dependents to Skillable learning opportunities through our product and more!
Working Conditions:
The job conditions for this position are in a remote home office setting, requiring a space that supports privacy and focus to attend to regular and frequent video and voice calls. Employees in this position use PC and phone on an on-going basis throughout the day. Periodic travel may be required equaling up to approximately 10% of the time.
Skillable participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work int he U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
Skillable can only hire potential candidates with a primary residence in the following States: AZ, CA, CO, FL, GA, ID, IN, KY, MA, ME, MI, MO, NC, ND, NE, NH, NV, NY, OH, OK, SC, TN, TX, UT, WA, WI.