National Key Account Manager

What you'll do

• Develop, manage, and grow key customer accounts across retail, hospitality, and distribution channels 

• Serve as the primary point of contact for strategic clients, ensuring consistent communication, follow-through, and satisfaction 

• Lead negotiations and execution of contracts, pricing, and promotional programs 

• Partner closely with the marketing team to develop effective in-store marketing and promotional strategies 

• Deliver compelling sales presentations and lead quarterly business reviews with high-value accounts 

• Monitor and analyze account performance metrics, including sell-through, reorder rates, and promotional ROI 

• Identify upsell and cross-sell opportunities to drive incremental revenue 

• Track market trends and competitive activity to inform account and sales strategy 

• Report on current book of business, pipeline activity, account activations, and sales forecasts 

Qualifications

• Proven experience calling on national or regional convenience store (C-store) chains, including direct interaction with buyers 

• Experience selling adult beverages or alternative products (e.g., kratom, vape, or tobacco) strongly preferred 

• Experience working with Category Managers at a corporate level 

• Strong negotiation, presentation, and relationship-building skills 

• Data-driven mindset with the ability to analyze performance and translate insights into action 

• Willingness and ability to travel up to 20–25%