<hr><p style="text-align: center; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Overview</strong></span></p><hr><p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>*Shift: Monday–Friday: 6AM EST – 3PM EST</strong></span></p><p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">We are seeking a highly skilled Network Engineer to join our Managed Services team. In this role, you will provide expert-level network and systems support for our clients in a fast-paced, client-facing environment. The ideal candidate is a proactive problem-solver with deep service provider experience, strong troubleshooting skills, and a passion for delivering exceptional customer service.</span></p><hr><p style="text-align: center; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Your Impact</strong></span></p><hr><p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">The essential functions of this position include:</span></p><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Deliver high-quality network and systems support within a Managed Services Center.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Provide full lifecycle systems support for clients, including design, implementation, troubleshooting, diagnosis, and resolution of complex issues.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Own issues end-to-end until successful resolution is achieved.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Maintain advanced, up-to-date technical expertise in networking technologies.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Communicate clearly and professionally with clients and internal stakeholders.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Accurately document all incidents, troubleshooting steps, and resolutions in the ticketing system.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Demonstrate strong attention to detail and ownership in all tasks.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Collaborate effectively in a team environment while also working independently with minimal supervision.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Participate in on-call rotation.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Lead and manage assigned technical projects.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Multi-task effectively while prioritizing workload in a dynamic setting.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Maintain a customer-focused, results-driven attitude at all times.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Troubleshoot, isolate, and resolve both common and highly complex network/systems problems, independently or as part of a team.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Perform other duties as assigned.</span></li></ul><hr><p style="text-align: center; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Qualifications</strong></span></p><hr><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Active Cisco CCNP Service Provider certification required</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">5+ years of experience in a service provider network role, with strong knowledge of optics</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Solid expertise with Juniper platforms in service provider environments</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Hands-on proficiency with NCS (Cisco, Juniper, and similar) platforms</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proven track record of successfully troubleshooting complex network issues</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Strong working knowledge of VRF technology</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">In-depth understanding of routing protocols: IS-IS, BGP, OSPF, and MPLS</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Familiarity with SD-WAN, cloud networking, and network security concepts</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience working with Cisco ASR routers</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Background using IT service management tools (ServiceNow preferred)</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proficient in Microsoft 365 tools (Outlook, Word, Excel)</span></li></ul><hr><p style="text-align: center; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Position Specifics</strong></span></p><hr><p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">The initial base salary range for this position is expected to be between $110,000 and $150,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.</span></p><p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.</span></p><p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</span></p><p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">#LI-AC1</span></p><p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">#IND1</span></p><p> </p><div class="content-conclusion"><hr><div style="text-align: center; line-height: 1.1;"><hr></div><div style="text-align: center; line-height: 1.1;"><p><span style="text-decoration: underline; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Who We Are</strong></span></p></div><div><p style="line-height: 1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.</span></p></div><p style="text-align: center; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span style="text-decoration: underline;">Corporate Values</span></strong></span></p><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Respectful communication and cooperation:</strong> We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Teamwork and employee participation:</strong> Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Work/life balance that supports our employees’ varying needs:</strong> We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Embracing communities:</strong> We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.</span></li></ul><p style="text-align: center; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span style="text-decoration: underline;">Commitment to Diversity, Inclusion and Belonging</span></strong></span></p><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work. </span></li></ul><div style="line-height: 1.1;"><div style="text-align: center; line-height: 1.1;"><span style="text-decoration: underline; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Physical Requirements</strong></span></div><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.</span></li></ul></div><div style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 8pt; color: rgb(0, 0, 0);"><strong>Notice to Recruiting Agencies:</strong> ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.</span></div></div>