<div class="content-intro"><p>Lendz Financial offers a full-service direct wholesale residential mortgage lending platform, focused on helping mortgage brokers grow their loan origination volume with simplified processes and intuitive, tech-based solutions. We emphasize a modern, customer-centric approach, offering competitive rates, a diverse range of products, and rapid turnaround times. Committed to delivering a world-class experience for our broker partners, we streamline the lending process to ensure a smooth journey from application to closing. Our core values—Thrive Together, Act Like an Owner, and Exceed Expectations—cultivate a collaborative, high-performance culture that drives our pursuit to become the undeniable leader in mortgage lending. Lendz is proud to be certified as a <a href="https://www.greatplacetowork.com/certified-company/7037364#:~:text=91%25%20of%20employees%20at%20Lendz,a%20typical%20U.S.%2Dbased%20company.&text=Source%3A%20Great%20Place%20To%20Work%C2%AE%202021%20Global%20Employee%20Engagement%20Study.&text=Management%20is%20competent%20at%20running%20the%20business.&text=Management%20is%20honest%20and%20ethical%20in%20its%20business%20practices.">Great Place to Work</a>!</p></div><p><strong>Job Summary:</strong></p><p>We’re Lendz — a modern mortgage lender with a mission to deliver exceptional white glove service in the non-QM space. We’re looking for a sharp, proactive, and customer-obsessed <strong>Account Manager</strong> to join our high-performing remote team. As the face of Lendz to brokers and internal teams alike, you’ll ensure loans move quickly, questions get answered professionally, and every stakeholder feels supported. If you’re a proactive communicator with a service-first mindset who thrives on follow-through, clarity, and constant learning, we want to meet you. Apply today and help us deliver mortgage lending the way it should be: smart, seamless, and broker-centric.</p><p data-start="131" data-end="234"><strong>This is a fully remote role</strong>. Occasional travel to our Fort Lauderdale, Florida headquarters may be needed for training.</p><p><strong>What You’ll Do:</strong></p><p><u>Own the Broker Experience:</u></p><ul><li>Deliver white glove service from submission through close.</li><li>Keep brokers in the loop with timely, clear, and professional updates.</li><li>Build trust by responding accurately and taking initiative to resolve issues.</li></ul><p><u>Be the Link That Moves Loans Forward:</u></p><ul><li>Manage active loan pipelines alongside Account Executives and Underwriters.</li><li>Sort and convert conditions within 24 hours.</li><li>Keep Salesforce and internal systems meticulously updated.</li></ul><p><u>Communicate Proactively and Professionally:</u></p><ul><li>Stay one step ahead by anticipating questions and sending proactive follow-ups.</li><li>Represent Lendz with polish — both verbally and in writing.</li><li>Collaborate cross-functionally with Sales, Underwriting, Closing, and Funding teams.</li></ul><p><u>Stay Curious & Grow:</u></p><ul><li>Learn enough about non-QM to be “dangerous” — and use that knowledge to solve problems fast.</li><li>Absorb training, tools, and tech that make you (and our process) better.</li><li>Share ideas that improve efficiency, elevate service, and enhance the broker journey.</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>1–3+ years experience as a Processor or Account Manager in mortgage lending (non-QM is a plus).</li><li>Tenacious follow-up skills — you don’t let things sit.</li><li>Excellent verbal and written communication.</li><li>Polished, poised, and professional — especially under pressure.</li><li>Organized and deadline-driven with a “whatever it takes” mindset.</li><li>A growth mindset and hunger to learn the business deeply.</li></ul><p><strong>You’ll Thrive at Lendz If You Are:</strong></p><ul><li>A customer experience nerd — someone who obsesses over delighting clients.</li><li>A team collaborator who can work independently but thrives in partnership.</li><li>A fast learner who connects the dots quickly and asks smart questions.</li><li>A doer who communicates early, often, and with confidence.</li></ul><p><strong>Perks of Working at Lendz:</strong></p><ul><li>Fully remote flexibility</li><li>Tech-forward systems & tools at a fast-growing company</li><li>Supportive and inclusive culture</li><li>Commitment to professional development</li><li>Highly subsidized health care, vision, dental, and life insurance</li><li>401(k) program</li><li>15 days of PTO to start + 9 paid holidays</li></ul>