Microsoft 365 Architect

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

AHEAD is seeking a highly skilled and experienced Microsoft M365 Architect to join our team. As a Microsoft 365 Architect, you will be responsible for managing and supporting our clients' Microsoft-based IT infrastructure and services. You will play a crucial role in providing technical expertise, solving complex issues, and driving the success of our clients' IT environment.

• Administration of SharePoint Online, site collections, and sites/subsites – including OneDrive integration and interoperability with other products in the Microsoft 365 environment
• Site Administration, site creation, permissions management, list/library configuration, page and template creation, column and view configuration, custom design and development in modern experiences for pages, lists, and sites
• Ability to effectively troubleshoot and resolve a wide array of SharePoint Online issues – including root cause analysis
• Implement updates to site structures, list/library best practices, custom forms, custom flows, search configuration, metadata management, and integrations with Microsoft and third-party apps and services
• Create and maintain documentation for the day-to-day administration and change management, including process documentation and training/reference materials
• Collaborate with stakeholders to develop engaging sites, resources, and tools for business operations
• Participate in technical design sessions; develop detailed technical solution documentation that is aligned with business objectives
• Create, monitor, and maintain business processes using Microsoft Power Automate and related technologies
• Customize SharePoint forms using Microsoft Power Apps and related technologies
• Coordinate data retrieval and backup procedures to prevent data loss
• Review usage and activity reports and provide statistics to management as needed
• Evaluates new tools or software, searching for improvements and possible modifications
• Prepare documentation for end-user training
• Review Microsoft alerts regarding new features, issues, and upcoming releases and address them accordingly
• Perform other duties of a similar nature in SharePoint Online
• Manage and prioritize requests while maintaining transparent communication
• Collaborate with client, vendors, and Senior Engineering/Architects on assigned projects
• Continuous education and complete/maintain certifications as agreed upon by management
• Strong customer service orientation
• Ability to work in a team-oriented, collaborative environment

Why AHEAD:

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

USA Employment Benefits include: 

- Medical, Dental, and Vision Insurance 

- 401(k) 

- Paid company holidays 

- Paid time off 

- Paid parental and caregiver leave 

- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.