Media Manager, Social

💎 Who is the Social Media Manager?

The Social Media Manager is responsible for publishing and strategically promoting amazing short-form content across client’s owned channels. You are trusted to manage each of your clients’ social presence and proactively work towards client goals/objectives established in the planning process. You are dedicated, ambitious and strategic in your approach.

A significant part of this role involves finding creative and exciting ways to amplify content for our clients. This includes collaborating with internal teams on content strategies and supporting media planners with paid social initiatives as needed. Thoughtful consideration and detailed management of content and campaigns is critical to client success.

In this role, you can expect to:

• Create and/or publish compelling short-form content that aligns with client brand identities, engages audiences, and drives results across social media platforms.
• Manage and maintain client social media channels, ensuring consistency in voice, messaging, and brand positioning.
• Support media planners with paid social initiatives, assisting with campaign setup, monitoring, and reporting as needed.
• Monitor and moderate social media interactions, fostering community engagement, responding to audience inquiries, and proactively managing brand reputation.
• Generate and contribute creative ideas to enhance content strategies, amplify brand messaging, and uncover new opportunities for audience engagement.

📚 What do You Need?

• Experience creating content or managing social media channels. This can include internships, freelance work, coursework, or personal projects. Entry-level candidates are welcome.
• Bachelor’s degree in a related field or equivalent work experience preferred.
• Strong writing and communication skills, with the ability to craft compelling content and effectively convey ideas across various platforms.
• High attention to detail, ensuring accuracy and consistency in content creation, publishing, and reporting.
• Ability to grow in a client-facing role, demonstrating a proactive approach to understanding client needs and delivering exceptional service.
• Strong technological proficiency, with a willingness to learn social media management tools, analytics platforms, and digital advertising interfaces.
• Collaborative and team-focused approach, with the ability to work cross-functionally and communicate effectively with internal and external partners alike.
• Passion for social and digital media, staying informed on emerging trends, platforms, and engagement strategies.
• Familiarity with paid social campaigns is a plus but not required.
• Agency experience is always preferred but not required.

Important note: if you think you have what it takes to be a great in this role but don't necessarily meet all of these qualifications, please still apply! While we work hard to eliminate unnecessary requirements from our job ads, our teams and needs are constantly evolving, and we'd always love the opportunity to connect and see what might be a fit.