Marketing Operations & Intelligence Manager

Join the Future of Supply Chain Intelligence — Powered by Agentic AI 

At Resilinc, we’re not just solving supply chain problems — we’re pioneering the intelligent, autonomous systems that will define its future. Our cutting-edge Agentic AI enables global enterprises to predict disruptions, assess impact instantly, and take real-time action — before operations are even touched. Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Supply Chain Risk Management, we are trusted by marquee clients across life sciences, aerospace, high tech, and automotive to protect what matters most — from factory floors to patient care.

But the real power behind Resilinc? Our people. We’re a fully remote, mission-led team making sure life-saving products and critical goods get where they’re needed, fast. We offer the chance to do meaningful work in a collaborative, empowering culture—where you can be an agent of change. Join us to tackle critical global challenges through high-impact projects that matter.

Resilinc | Innovation with Purpose. Intelligence with Impact. 

About The Role

Resilinc is looking for a Marketing Operations & Intelligence Manager who thrives on strategy, data, and innovation. In this high-impact role, you’ll own the development and execution of scalable marketing processes that power brand visibility, fuel pipeline growth, and supercharge customer engagement. We’re looking for a metrics-obsessed operator who has successfully delivered actionable insights across marketing programs and campaigns.

What You Will Do

• Own technical execution of campaign infrastructure (playbook and oversight of build, QA, deploy in Marketo and Salesforce) for demand gen programs
• Optimize lead routing, scoring, and SLAs across marketing funnel stages
• Standardize campaign attribution modeling and performance reporting aligned to pipeline KPIs
• Support self-service trial orchestration and lifecycle flow (SCWatch and Agentic AI modules over time). Partner with Product to track trial signups, usage signals, and conversion metrics

• Evaluate and evolve marketing tools (Marketo, Salesforce, 6sense, ZoomInfo, GA4, Power BI) in collaboration with technical team to support  AI-driven demand workflows, personalization, and real-time performance intelligence
• Build executive dashboards and OKR tracking for the CMO including campaign and channel ROI, adoption of new platform packaging, partner enablement, etc. 
• Support Board and Executive reporting cycles, as well as weekly reporting across the team
• Partner with Product and Sales Ops to integrate agentic AI capabilities into campaign flows and digital engagement (e.g., 6sense, ZoomInfo,etc)

• Automate manual tasks using AI-enabled tools for audience segmentation, persona scoring, and performance prediction. 
• Identify and resolve friction points across campaign development, launch, and measurement. 
• Create a campaign enablement playbook for demand, partner, and customer marketing teams including base documentation and templates. 

• A bachelor's degree in marketing, business, or a related field; MBA or other advanced degrees preferred
• 3+ years of experience in marketing operations
• Proven ability in using AI-enabled tools to automate tasks and build workflows
• Proficiency in Salesforce CRM, marketing automation platforms (i.e.Marketo), data enrichment platforms (i.e. ZoomInfo), account-based marketing platforms (i.e.6sense), website CMS tools (i.e. WordPress), and analytics tools (i.e. Google Analytics, Google Tag Manager, Power BI)
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights. BI related experience is a plus
• Excellent communication and project management skills, with the ability to work effectively with cross-functional teams and external vendors

• Build from the ground up: Shape and scale core marketing ops processes
• AI-driven work: Lead integration of cutting-edge, AI-enabled marketing tools.
• Strategic exposure: Collaborate directly with Product, Sales Ops, and execs.
• Data-focused: Own analytics, reporting, and performance insights.
• Mission-driven: Contribute to global supply chain resilience and impact.

What's in it for you?

At Resilinc, we’re fully remote, with plenty of opportunities to connect in person. We provide a culture where ownership, purpose, technical growth and a voice in shaping impactful technology are at our core. Oh, and the perks? Full-stack benefits for health, wealth and wellbeing to keep you thriving. Hit up your talent acquisition contact for a location-specific FAQ.

Curious to know more about us? Dive in at www.resilinc.ai

If you are a person with a disability needing assistance with the application process please contact HR@resilinc.com.