Overview
Momos is a rapidly growing startup headquartered in San Diego and Singapore, building the future of customer engagement for the global restaurant industry. Momos builds AI for customers at every location, and works with the leading enterprise multi-location brands globally, such as Firehouse Subs, Shake Shack, and Baskins Robbins.. Momos powers the entire customer stack for 20,000 location worldwide, and is backed by top-tier investors.
About the Role:
We are seeking a Marketing Lead with a strong generalist skill set and a focus on field marketing and demand generation. You’ll drive measurable impact through integrated campaigns, in-person and virtual events, ABM programs, and digital initiatives that accelerate brand awareness, engagement, and pipeline growth.
This is a West Coast–based role, ideal for someone who has helped scale startups from Series A to D. While this position begins as an individual contributor, it comes with the growth opportunity to lead and manage a team of four.
Location: West Coast, USA
Key Responsibilities:
- Plan and execute integrated marketing strategies across field, content, lifecycle, SEO/SEM, paid, and product marketing channels.
- Own end-to-end field marketing programs—including industry conferences, customer events, webinars, and regional activations—to drive enterprise pipeline and customer acquisition.
- Lead event logistics from concept to execution: venue, booth, vendor coordination, swag, registration, guest management, and on-site presence.
- Partner with Sales, Product Marketing, and Customer Success to identify key accounts, align on goals, and deliver targeted ABM programs and sales enablement.
- Manage digital campaigns leveraging email, paid, SEO/SEM, and social media to increase qualified leads and brand visibility.
- Build and protect Momos’ brand identity across all digital, organic, and PR channels.
- Own performance reporting for campaigns and events—analyzing ROI, pipeline impact, lead quality, and optimization opportunities.
- Manage external vendors, agencies, and freelancers to deliver high-quality outcomes on time and on budget.
- Serve as a brand steward, ensuring consistent messaging across all touchpoints.
Requirements
- 5–8 years of full-stack marketing experience, ideally at fast-growing SaaS startups (Series A–D stage).
- Proven success in enterprise SaaS field marketing with a strong ability to plan and execute events and campaigns that influence pipeline and revenue.
- Experience executing across lifecycle, digital, paid, content, and product marketing channels.
- Highly analytical with a data-driven mindset and ability to evaluate performance and optimize campaigns.
- Exceptional project management and stakeholder alignment skills, with strong attention to detail.
- Ability to thrive in a fast-paced, ambiguous environment and work autonomously and cross-functionally.
- Experience in vertical SaaS (especially hospitality tech or customer engagement platforms) preferred.
- Willingness to travel for field events and work Pacific Time Zone hours.
Benefits
- Private medical insurance
- Flexible paid time off and remote-friendly work culture
- Fast-tracked career growth opportunities
- Participation in industry conferences and global events
- Global travel medical insurance and discretionary team trips
- Collaborative and international team culture
Cultural Values
- Mission-driven and fast-paced, entrepreneurial environment.
- A collaborative and flat company culture.
- Comprehensive private health insurance.
- Discretionary trips to our offices across the globe, with global travel medical insurance (when it's safe to travel!).
- Cross-cultural team bonding/networking.
- Love Food? Join our Team!
Equal Opportunity:
Momos is an equal-opportunity workplace where we embrace diversity and different cultures. We started as an international Company, and know that building an organization with different experiences, thoughts and opinions allows our team to grow and excel.