Managing Consultant - Margin & Operational Improvement (Revenue Cycle)

We do Consulting Differently

The Integrated Health Solutions (IHS) practice at Berkeley Research Group (BRG) provides end-to-end advisory support to healthcare providers, payers, investors, and other stakeholders navigating complex strategic, operational, financial, and clinical challenges. Led by seasoned healthcare executives, operators, and clinicians, IHS partners with organizations to drive sustainable performance improvement and long-term growth through strategic growth design, operating model transformation, AI and digital enablement, clinical quality and patient care optimization, and revenue strategy—helping clients build resilient, future-ready healthcare enterprises in an increasingly complex environment.

Our four core service offerings include: 

• Business Transformation Advisory
• Margin & Operational Improvement
• Quality Improvement & Clinical Care
• AI & Digital Solutions

Margin & Operational Improvement drives measurable financial improvement by providing clients with comprehensive solutions designed to increase revenue, optimizing cost containment strategies. This division utilizes innovative approaches to transform operating models and deliver true sustainable margin improvement. Our team of operation leaders, business analysists and deep subjects matter experts focus on implementing solutions around the following focus areas:

• Workforce productivity and Human Resources
• Supply chain and Corporate Overhead performance
• Revenue Cycle effectiveness
• Managed care, Revenue Integrity and Pricing Strategies
• Ambulatory Operations and Physician Enterprise

This position is a full-time position as a member of our consulting staff and will support client engagement while learning about specific areas of the practice.  The person will be an integral part of the team that will work at the client site.  This position will work directly with the other team members to assess the opportunity and implement the initiatives determined to be beneficial to the client.  Training will occur on the job with frequent feedback to support development and growth.  

Our healthcare consultants are leaders in providing measurable and sustainable results to clients. We combine traditional performance improvement with our clinical approach to help hospitals transform their organizations and significantly improve their margins, with strategies that emphasize rapid results and considerable return on investment.

Responsibilities 

• Performs data collection (quantitative and qualitative), research (industry and subject matter), and analysis utilizing basic analytic techniques to solve client problems 
• Provides expertise in insurance denial protocols and works with the client to recommend solutions.
• Applies appropriate tools and methodology to assignments and if unavailable completes research utilizing journals and online tools to move the initiative forward 
• Identifies next steps and/or work arounds on assigned tasks to begin working more independently 
• Audits practices and own work via data analysis, interviewing, and shadowing to ensure good quality work, identify inconsistencies, and elevate areas of opportunity or risk 
• Manages client relationship at the representative level 
• Adapts to different client personalities and internal management styles to ensure expectations are met on both ends 
• Communicates effectively in all manner and adjusts context based on role of individual being addressed 
• Participates in a positive team environment and works hard to meet client deadlines and quality expectations.

Qualifications 

• At least 5 years experience in Revenue Cycle, and preferably someone already at the Manager level in consulting or Director level in the healthcare industry;
• Experience related to leading Denials Avoidance/Prevention and Avoidable Write-Offs initiatives with measurable financial results;
• Experience with process redesign and process improvement;
• Experience working across the entire Revenue Cycle (including Patient Access, HIM/Coding, and Patient Financial Services) for initiatives;
• Cerner Patient Accounting experience is preferred;
• Completion of a Bachelor’s degree, Master’s degree, or equivalent in the areas of economics, finance, accounting, statistics, econometrics, public health, engineering or other practice related subjects; and
• Proven capability with MS Excel is necessary.  Knowledge and experience with other analytical software (e.g., SAS, SPSS, Stata, MS Access, MS SQL Server) is preferred. A willingness to expand those capabilities is helpful.

About BRG
 
BRG combines world-leading academic credentials with world-tested business expertise purpose-built for agility and connectivity, which sets us apart—and gets you ahead.

At BRG, our top-tier professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of proven real-world experience to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges for organizations across the globe.

Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking from diverse perspectives that, when paired with our global reach and resources, make us uniquely capable to address our clients’ challenges. We get results because we know how to apply our thinking to your world.

At BRG, we don’t just show you what’s possible. We’re built to help you make it happen.  

BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.