Manager, US Surgical Market Development

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon! As a Manager, US Surgical Market Development, you will be responsible for supporting the director in planning, managing relationships, and executing messaging with Key Opinion Leaders in Glaucoma and Retina surgery. Additionally, the focus will be to work with faculty for device training programs and key promotional symposia which advance the training of surgeons of key surgical brands and new product launches. The incumbent will assist in identifying new Key Opinion Leaders and may be asked to develop new relationships in addition to managing currently existing KOL relationships across both the surgical glaucoma and retina spectrum.

Primary Responsibilities:

• Ensures compliance with the industry code of practices
• Visits to ORs and stay abreast of latest techniques in surgery
• Working on all consulting needs assessments in CASE and coordinate with compliance approver to ensure alignment on all consulting tasks in a compliant manner in ALEX
• Implementation of our Alcon Consulting Portal, ALEX, to facilitate consulting engagements
• Assists marketing in training colleagues in implementation of CASE and ALEX
• Building internal relationships with both US and Global franchise marketing teams, Global Medical Affairs, Strategic Insights, Surgical Training, Corporate communications, Legal, Meetings & Events
• Support the director in managing the consulting budget and tracking spending to plan
• Be a key liaison between Conventions and Meetings and Events team in planning Alcon’s presence at key meetings and working on sponsorships for secondary meetings
• Assist brand manager by participating in the annual marketing plan and identifying KOL planning and utilization across brands
• Leverages insights from marketing research and customer insights in faculty planning to address market needs
• Position requires weekend travel at least 12 weekends per year in addition to other travel to be agreed upon with their director
• Ad Hoc analysis of activity and spending
• Supports the Values & Behaviors of the organization, dependent on integrity, collaboration, performance, courage, quality, people, and innovation

How you can thrive at Alcon:

• Self-starter able to work independently and proactively on own initiative
• Able to excel at building trusting relationships with customers and colleagues
• Effectively and efficiently conveys clear, complete and focused information in presentations
• Interacts with people at all levels of authority
• Fluency in English (verbal and written) Any other language - desired
• Prioritizes tasks efficiently and productively
• Takes a logical and analytical approach to solving problems
• Demonstrates a high degree of results orientation
• Drives enthusiasm and commitment towards achieving results / fulfilling objectives
• Highly adaptable/flexible – the ability to react and respond positively to changing conditions, priorities and workload, works independently or as part of a team to effectively manage, prioritize and juggle multiple concurrent tasks or projects
• Assigns the highest priority to customer satisfaction, establishes effective relationships with customers, gains trust and respect
• Software proficiency covering a variety of applications.
• Knowledge of Microsoft Office is essential

What you can bring to Alcon:

• Bachelor’s Degree or equivalent years of directly related experience (or high school +13 yrs; Assoc.+9 yrs; M.S.+2 yrs; PhD+1 yr)
• The ability to fluently read, write, understand and communicate in English
• 5 Years of relevant experience

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Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.