Manager, Key Accounts

Company Description

For more than 60 years Parfums Givenchy has perpetuated the values of its founder, Hubert de Givenchy, releasing fragrances, makeup and skincare products that define free, assertive and bold women.

Parfums Givenchy fragrances embody the brand’s Fearless Classic vision, fusing genres and revealing unexpected twists. Inspired by the avant-garde spirit and sensuality of Givenchy Couture creations, Nicolas Degennes, Makeup and Color Artistic Director since 1999, continues to reveal the inventiveness synonymous with Givenchy.

In 1970, Kenzo Takada instilled a touch of jungle exoticism at the heart of Paris, in Galerie Vivienne. With his colorful prints and his self-professed creative freedom, Kenzo upturned the couture diktats of the time by merrily breaking the rules. In keeping with this cheerful and colorful heritage, Carol Lim and Humberto Leon took over the artistic direction of the House of Kenzo in 2011.

The brand’s first feminine fragrance, called Kenzo, was born in 1988. Then followed a series of creations with a unique and original identity that made a strong impression on the world of perfumery. They all tell an optimistic story and play with a mix of multicultural codes to savor again and again. The bottles themselves are symbols of pure refinement and emblems of the brand’s values.

LVMH Fragrance Brands invites you today to join its North America teams.

Job Description

The Key Account Manager is responsible for driving retail and E-Retail sales growth for assigned U.S. accounts through strategic account planning, disciplined execution and strong retailer partnerships. Reporting to the Director, Sales Administration & Key Account Management, this role translates brand and account strategies into commercial plans, manages day-to-day account operations, and coordinates launches, programs, inventory and digital assets across internal teams and retailer partners.

• Team context: Individual contributor partnering closely with Sales, Marketing, E-Retail, Education, Field Sales, Visual Merchandising, Supply Planning and retailer merchant and planning teams.
• Account context: Supports assigned key retail and E-Retail accounts across the U.S. business.
• Purpose: Deliver account sales objectives, strengthen retailer relationships and ensure accurate, timely execution of launches, events, promotional programs and ongoing business priorities.

RESPONSIBILITIES

In this capacity, your responsibilities will include:

Account Strategy & Retailer Partnership

• Develop account plans and strategies that align brand priorities with retailer objectives and identify opportunities to grow sell-in and sell-through.
• Build productive relationships with retailer merchants, planners, business managers, digital teams and visual merchandising partners.
• Understand and communicate each account’s strategy, operating practices, trade calendar, key events and business priorities to internal stakeholders.
• Lead follow-up from retailer meetings and requests, ensuring clear ownership, timely communication and effective execution.

Retail & E-Retail Sales Growth

• Own achievement of retail and E-Retail sales goals for assigned accounts and proactively identify opportunities to accelerate performance.
• Develop and communicate seasonal trade calendars and commercial plans for assigned E-Retail accounts.
• Maximize brand exposure across retailer digital channels, partnering with Marketing on core and incremental opportunities.
• Monitor monthly, seasonal and full-year sales performance; analyze results, competitive activity and exposure effectiveness and adjust plans accordingly.

Commercial Execution & Account Operations

• Manage day-to-day account operations and coordinate the execution of corporate programs across the Sales organization.
• Ensure the timely delivery of product launch, campaign and site-merchandising assets to each retailer.
• Maintain account calendars, written confirmations, demonstration agreements and other required account documentation.
• Coordinate and communicate key account initiatives, decisions and status updates through regular cross-functional meetings.
• Track E-Retail orders and partner with internal teams to resolve execution issues and protect launch and program timing.

Inventory, Allocation & Performance Management

• Monitor inventory levels and stock mix by account and door, identifying risks and opportunities and recommending actions.
• Manage allocations by door for promotional items, including gifts and promotional sets.
• Track retail sales and invoiced turnover, maintain accurate account reporting and communicate insights to stakeholders.
• Share retailer learnings, competitive intelligence and performance insights to strengthen account plans and commercial decision-making.

Reporting to: Director, Sales Administration & Key Account Management

Qualifications

• Required Education: Bachelor’s degree in Business, Marketing or a related field preferred, or equivalent professional experience.
• Required Experience: 7+ years of account management, retail planning or commercial experience in luxury beauty, fragrance or a related premium consumer category.
• Language skills: Fluent English required.
• Computer skills: Strong proficiency in Microsoft Excel and PowerPoint; experience with retailer portals, sales reporting and digital asset or content-management tools.
• Other skills or know-how: Demonstrated ability to develop account plans, execute retail events and programs, analyze sales and inventory, manage allocations and orders, and navigate department store and specialty retail operating practices.
• Soft skills: Commercially driven, highly organized and detail-oriented; strong written and verbal communicator; collaborative, proactive and adaptable; exercises discretion and sound judgment when handling confidential information.

Additional Information

• Work arrangement: Hybrid; office presence based on company policy and business needs
• Travel and schedule: Travel and flexible working hours are required as business needs dictate

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance and tenure.

While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published salary range of $120,000.00 - $130,000.00.

All of your information will be kept confidential according to EEO guidelines.