Manager, Global University Programs & Operations

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager, Global University Programs & Operations in United States.

This role is a high-impact opportunity to shape and scale a global learning and enablement ecosystem that supports sales, customer success, partner, and technical teams across the organization. You will own the operational backbone of a global “University” program, ensuring learning experiences are consistent, scalable, and aligned with business priorities. Acting as both a strategic operator and program leader, you will define governance frameworks, PMO processes, and delivery standards that enable efficient content production and certification management. You will partner closely with cross-functional leaders to align priorities, manage intake, and drive execution across multiple enablement streams. This is a highly collaborative and data-driven role where you will build reporting systems, executive dashboards, and operational KPIs that measure learning impact. The environment is fast-paced, global, and highly cross-functional, requiring strong structure, communication, and execution discipline. Your work will directly influence how effectively teams learn, perform, and scale globally.

Accountabilities:

Lead the global University operations function, defining the operating model, governance framework, and end-to-end delivery processes
Own the program management office (PMO) structure, including planning, prioritization, resource allocation, and execution tracking across all initiatives
Develop scalable workflows for content production, certification programs, and learning asset lifecycle management
Establish and maintain SOPs, QA standards, and governance frameworks to ensure consistency, accuracy, and high-quality learner experiences
Oversee intake and prioritization of learning requests while aligning stakeholders across Sales, Customer Success, Partner, Product, and Support teams
Build executive-level reporting, dashboards, and analytics covering content performance, learner engagement, certification outcomes, and operational efficiency
Drive continuous improvement across University operations, reducing cycle times and improving scalability and delivery quality

Requirements:

8+ years of experience in learning operations, enablement operations, program management, PMO leadership, or related disciplines
3+ years of experience managing cross-functional learning, training, or content development programs in global environments
Strong expertise in building scalable operational frameworks, governance models, and standardized delivery processes
Proven project and program management skills, including experience implementing PMO methodologies and reporting structures
Experience working with LMS platforms, learning technologies, and digital content workflows
Strong stakeholder management and executive communication skills across global, cross-functional teams
Ability to manage competing priorities in a fast-paced environment with strong organizational discipline
Experience in certification programs, enablement functions, or cybersecurity/technical domains is a plus

Benefits:

Competitive base salary with incentive eligibility and equity participation (stock options)
Comprehensive health, dental, and vision insurance coverage (varies by location)
Life insurance, income protection, and disability coverage
Retirement savings plans, including employer-supported options
Generous paid time off and flexible work arrangements
Access to behavioral, emotional, and mental health support services
Employee recognition programs and performance-based rewards
Learning and development opportunities to support career growth

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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Manager, Global University Programs & Operations

Requirements:

Benefits:

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