Manager, Fund Administration (Capital Events)

About Juniper Square

Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you.

Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have a physical office in San Francisco, New York City, and Bangalore for employees who prefer to work in an office some or all of the time.

About your role

Our Capital Events & Performance team is an exciting and quickly growing team at Juniper Square that is responsible for all capital activity transactions and deliverables for Juniper Square’s Private Equity, Venture Capital, and Real Estate customers. You will partner with the customer, other members of the fund accounting team, and Investor Services and Fund Administration Onboarding teams to deliver fund accounting and reporting services to Juniper Square’s Private Market customers. You will have a significant opportunity to shape the trajectory of our service offering and in so doing help to deliver a best-in-class experience to our customers. We are a team of values based self-starters with a curious mindset and the motivation to use technology to our advantage so that we are continually iterating and improving on the status quo.

We are seeking a Manager to act as a trusted partner to our Private Market customers who will oversee and lead a team of financial modeling specialists. You will hire, train and lead a fast-growing team and make a direct impact. Your team’s main focus areas will be to maintain and configure waterfalls, calculate and allocate distributions and capital calls, and generate investor reporting related to those activities.

What you’ll do

Hire, train and lead a team of financial modeling experts that use Juniper Square software and Excel to manage our customers’ day-to-day transaction related operations including building waterfalls, calculating distributions, multiple close rebalancing and calculating capital call amounts
Perform customer-facing work to support the team including maintaining complex waterfall and capital call models in Excel based on client LPAs and creating distribution and capital call notices using our software
Handle challenging customer situations and improve customer satisfaction
Review team deliverables for accuracy and ensure SLAs are being met
Identify and flag areas of improvement in our processes and procedures; lead internal and cross-functional efforts to improve these workflows
Build systems and process to ensure we are tracking important team and customer-data
Collaborate with other teams at Juniper Square to ensure we are providing a best-in-class experience to our customers
Serve as a technical expert and key advisor on significant business decisions for the team
Identify product feature requests and work with Product Managers where appropriate

Qualifications

7+ years of experience in a financial services, investment management, or accounting-related role
2+ years of experience as a people manager
Prior experience building waterfall models in Excel and calculating distribution amounts
Strong systems experience; Investran is a plus
Strong written and verbal communication skills
High level of integrity and desire to consistently do the right thing for our customers and for the business
Ability to be a self-starter: you identify problems and take ownership of finding and implementing solutions
Passion for technology and a desire to use technology to improve business operations
Highly flexible and adaptable to change; ability to handle multiple projects at once while staying close to the details
You see opportunity in ambiguity; this is the right role for you if you have a vision for building something new and big!

At Juniper Square, we believe building a diverse workforce and an inclusive culture makes us a better company. If you think this job sounds like a fit, we encourage you to apply even if you don’t meet all the qualifications.

Compensation

Compensation for this position includes a base salary, bonus, equity, and a variety of benefits. The U.S. base salary range for this role is $130,000 - $150,000. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details.

Benefits include:

Health, dental, and vision care for you and your family
Life insurance
Mental wellness coverage
Fertility and growing family support
Flex Time Off in addition to company paid holidays
Paid family leave, medical leave, and bereavement leave policies
Retirement saving plans
Allowance to customize your work and technology setup at home
Annual professional development stipend

Your recruiter can provide additional details about compensation and benefits.

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