Legal Operations Associate (onboarding specialist)

Company Overview

SimpleClosure is a California based, venture backed company aiming to simplify the complex task of shutting down a business. Tailor-made for startups: bootstrapped and venture-backed companies, we handle all closure-related tasks, including state paperwork, board resolutions and investor distributions. Our expertise lies in streamlining the process, cutting down clutter, and making the process of dissolving a business as smooth as possible for our customers.

Job Overview

As a Legal Operations Associate (Onboarding Specialist) at SimpleClosure, you will play a critical role in guiding new clients through one of the most important transitions in their business lifecycle: dissolution. You’ll act as the primary point of contact during onboarding, ensuring clients feel supported while navigating complex legal and regulatory requirements. This role blends client-facing communication with operational execution — reviewing legal documents, coordinating with regulators, and ensuring each step of the closure process is accurate and compliant.

Responsibilities

• Serve as the primary point of contact for new clients, guiding them through the onboarding process and ensuring accurate data collection.

• Review and interpret legal and regulatory documents (e.g., incorporation records, state forms) to support clients in providing correct information.

• Host welcome calls and address client questions with professionalism, empathy, and clarity.

• Coordinate with state agencies, regulators, and legal counsel to ensure timely and compliant account closures.

• Maintain organized, accurate records of client dissolution activities and communications.

• Collaborate with internal teams (Operations, Legal, Product) to ensure smooth processes and improve client experience.

• Capture and refine workflows to enhance efficiency, compliance, and customer satisfaction.

Qualifications

• 2+ years of experience in a legal operations, paralegal, or client-facing role involving legal documents or compliance work.

• Comfort reading and interpreting legal/regulatory documents (JD not required, but legal literacy essential).

• Strong communication skills — able to explain complex processes in clear, approachable language.

• Professional phone and videoconferencing presence; empathetic and client-focused.

• High digital literacy; comfortable using SaaS platforms and learning new tools quickly.

• Organized, detail-oriented, and reliable in managing multiple clients/projects.

• Experience in a fast-paced, startup environment is a plus.

What we offer

• Compensation: $55,000 to $90,000

• Unlimited PTO

• Competitive equity package

• Employer Covered Medical Benefits

• Remote work

• In person team retreat