Lead Business Analyst/Program Manager

• Support system administration and operational activities for procurement systems, including Procurement Desktop Defense (PD2) and other procurement and financial applications.
• Provide technical direction and business analysis support across multiple high-complexity projects within a Department of Defense environment.
• Support the implementation and administration of a new contract writing system, helping ensure effective adoption and deployment.
• Gather, analyze, and document customer requirements through one-on-one discussions, small-group sessions, and larger stakeholder workshops.
• Translate business requirements into detailed system requirements and configure system settings to align with customer needs.
• Support the development of interfaces between procurement applications and financial systems, helping ensure accurate and effective data exchange.
• Lead or support project planning, estimation, scheduling, and execution while helping maintain delivery within established timelines and budget constraints.
• Identify and escalate risks, issues, concerns, dependencies, and recommended solutions to customer stakeholders and project leadership.
• Develop subject matter expertise across system capabilities and procurement processes to provide effective functional and technical guidance.
• Support system testing activities, including requirements analysis, test development, execution, issue identification, and resolution.
• Assist with communication strategies, presentations, senior-level client meetings, and stakeholder engagement activities.
• Develop and deliver systems training for users and contribute to an initial rollout and training strategy designed to support efficient deployment.
• Troubleshoot user issues and provide accurate, timely information and recommendations.
• Collaborate with project team members and customer stakeholders to prioritize work, solve problems, and address additional program needs as they arise.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Business, or a related field; one year of relevant professional experience may substitute for each year of required education.
• At least 5 years of experience in project management, estimation, and planning.
• At least 5 years of experience working in procurement within the public and/or private sector.
• At least 5 years of experience with system administration in public and/or private-sector environments.
• At least 5 years of experience working within the Department of Defense.
• Extensive knowledge of procurement business processes and the ability to apply that knowledge to enterprise systems and operational requirements.
• At least 5 years of experience with IT systems functional analysis, requirements design, test development, and test execution.
• Demonstrated understanding of the software development lifecycle and how business requirements translate into technical and system solutions.
• Knowledge or experience with the General Fund Enterprise Business System (GFEBS) is preferred.
• Strong analytical, problem-solving, organizational, and prioritization skills, with the ability to manage multiple activities simultaneously.
• Excellent written and verbal communication skills, including the ability to communicate accurate technical and business information to different levels of management.
• Experience facilitating customer meetings, requirements workshops, presentations, and training sessions across one-on-one, small-group, and large-group settings.
• Ability to work independently with minimal supervision while collaborating effectively with multidisciplinary project teams.
• Self-motivated and resourceful, with the initiative and adaptability to quickly learn new systems, technologies, and processes.
• Strong interpersonal skills and the ability to establish productive relationships with customers, technical teams, project stakeholders, and leadership.

Benefits

• Medical, dental, and vision insurance, with PPO and HSA options.
• Flexible Spending Accounts for healthcare and dependent care.
• Health Savings Account (HSA).
• 401(k) retirement plan with matching contributions.
• Roth retirement savings option.
• Qualified Transportation Expense program with matching contributions.
• Short-term disability coverage.
• Long-term disability coverage.
• Basic and voluntary life insurance.
• Life and Accidental Death & Dismemberment (AD&D) coverage.
• Wellness program.
• Paid time off (PTO).
• 11 paid holidays.
• Professional development reimbursement.
• Opportunity to contribute to mission-critical technology and procurement programs within the U.S. defense health environment.
• Position designed for professionals seeking a combination of business analysis, program management, systems administration, and stakeholder leadership responsibilities.