Karoo is seeking to add an important care team member, the Karoo Koach. This individual will provide health coaching and coordination to members with cardiovascular prevalent diseases.
Responsibilities
- Determines patient eligibility for Karoo Health wraparound services
- Operate within practice setting(s) and coordinate across multiple team members
- Initial patient onboarding/activation through program and technology education
- Completes ongoing care plan education and monitoring of adherence to the care plan
- Coordinates health coaching as directed by the Cardiologist or other qualified health professional that address goals identified by the care plan
- Implements a coaching plan to activate the patient and address barriers to change (e.g. medication adherence, chronic disease education, life-style changes, etc.)
- Coordinates with the Cardiology practice to provide insight into the patient’s journey and clinical issues
- Coordinates patients to community and health plan service programs
- Monitors incoming clinical submissions from wearable devices
- Regularly interacts with practice staff to provide line-of-sight into patient admissions, readmissions, and ED visits
- Are comfortable and have demonstrated experience with using multiple technological tools in your day-to-day; you are able to adapt and grow with technological developments quickly
- Special projects, initiatives, and other job duties as assigned
Qualifications
- BA/BS in Health Education, Exercise Physiology, Health Sciences, Human Services
- Minimum 3 years of related experience in health education, health coaching, patient education
- Certification, advanced certification, and/or license appropriate to the field of specialty (National Board of Health and Wellness coaching)
- Experience with triage and working within a team-based care model in an onsite or virtual setting
- Experience with team collaboration and coordination of care with external sources
- Strong interpersonal skills and ability to quickly establish rapport with patients over the phone
- Inspires patient motivation and enthusiasm for change and/or follow through on care plans and goals
- Comfortable with ambiguity and a fast-paced culture: You can adapt and approach problems with a solution-oriented mindset
- The ability to utilize data to make informed decisions