Investigative Training Trainer (Remote - Eastern Time Zone)

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Government vertical, our solutions assist government agencies and law enforcement to drive insights from complex data sets, improving operation efficiency, increasing program integrity, discovering, and recovering revenue, and making timely and informed decisions to enhance investigations. You can learn more about LexisNexis Risk at the link below. https://risk.lexisnexis.com/government

About our Team

The LexisNexis® Public Safety Special Investigations Unit is comprised of former sworn and civilian law enforcement Subject Matter Experts (SMEs) who leverage the full suite of LexisNexis offerings to assist customers. The SIU team aids law enforcement during critical incidents and major investigations and is available to provide support remotely or on-site, when applicable.

About the Role

This position exists to provide support to customers in the role of Investigative Trainer. This trainer will bridge the gap between customer requirements and production outcome as a subject matter expert on LexisNexis and Accurint TraX (ZetX) solutions within the Special Investigations Unit (SIU). The Public Safety SIU is comprised of former law enforcement experts who leverage the LexisNexis solutions and data offering to provide real-time investigative insight for LexisNexis customers. The role of Investigative Trainer requires a highly skilled and proficient user of Accurint TraX resources and the investigative process utilized for cellular devices. You will train, educate, and serve as subject expert for internal and external customers to aid law enforcement in using Accurint TraX resources and demonstrate best practices. Trainers take accountability for assisting students on their geolocation investigative journey, post-training, using Accurint TraX products and services.

Candidate is required to be in EST.

Responsibilities

• Developing, planning, and conducting training on techniques for utilizing LexisNexis and Accurint TraX solutions for investigations involving cellular devices

• Monitoring and evaluating training programs, assesses results and implements enhancements as needed to ensure effectiveness of programs.

• Providing hands on training to customers during multi-day instructor led training classes

• Communicating complex processes in a simple, easy to understand manner

• Driving a high level of engagement with training attendees

• Designing training classes and training materials

• Operating professionally and effectively, often without direct supervision, while conducting high-quality training, data development, capability briefs, and reach-back support seamlessly across diverse analytic and technical teams

• Working cooperatively with others within the team and outside the team to achieve objectives.

• Assisting in process improvement efforts

• Functioning as a key driver of managing LexisNexis Risk Solutions revenue through effective integration and management of key accounts’ education programs.

• Developing, delivering, and maintaining professional customer education curricula. Track, monitor, and report results to facilitate business operations with key accounts.

• Performing other duties as requested

Requirements

• Have expertise in cellular technology, criminal investigations, and teaching in law enforcement is ideal

• Preferred experience using cellular devices for fugitive mission planning & apprehensions

• Possess a high school diploma required, Bachelor's level education ideal.

• Demonstrate competence in application of rationale to problems. Demonstrate competence in research and problem resolution.

• Have exceptional organizational, prioritizing and time management skills. Have exceptional interpersonal and leadership skills.

• Experience in managing large customer facing solutions

• Demonstrate ability to be self-motivated and dynamic. Ability to work in team and independently

• Have technical proficiency in Microsoft Word, Access, Excel, Visio. Experience with i2 Analyst Notebook, Google Earth Pro and ESRI is ideal. Ideal experience in LexisNexis and Accurint TraX (ZetX) suite of solutions

• Able to be on-call as needed for exigent case assistance. Can travel approximately 50% of the time.

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits

● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan

● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs

● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity

● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits

● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts

● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

Position is eligible for base salary plus an annual bonus.

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Physical and/or logical access to criminal justice information is an essential function of this role. The successful candidate will be required to pass both the standard company background check for all employees and an enhanced criminal background check conducted by the Company’s state and local law enforcement partners conducted in compliance with the FBI’s Criminal Justice Information System (“CJIS”) security policy. Employees in this role may also be subject to ongoing criminal background checks as required by the Company’s state and local law enforcement partners.  Candidates and/or employees who are not certified by state and local law enforcement to access criminal justice information will not be able to perform the essential functions of this role. Employees who subsequently fail to obtain or maintain CJIS compliance may be reassigned or terminated.

The salary range provided in this posting is the base salary range for Maryland : $79,500 - 132,400 USD

The salary range provided in this posting is the base salary range for Washington DC: $87,100 - 145,00

The salary range provided in this posting is the base salary range for New York and New Jersey: $83,300 - 138,700

At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups. 

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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