Job Responsibilities:
- Conduct initial assessments of clients to determine their needs and eligibility for services.
- Collect and document client information accurately and confidentially.
- Communicate effectively with clients to explain services, answer questions, and provide support.
- Coordinate with other team members to ensure seamless service delivery.
- Maintain accurate records and documentation of client interactions and services provided.
- Participate in team meetings and training as required.
Requirements:
- Proven experience as an intake specialist or in a similar role.
- Excellent verbal and written communication skills in both English and Spanish
- Ability to manage a fast-paced work environment.
- Strong interpersonal skills and a friendly, approachable demeanor.
- Proficiency in Google Workspace.
- Ability to multitask and prioritize tasks effectively.
- Reliable internet connection for remote work.
- High school diploma or equivalent.
Preferred Qualifications:
- Experience working in a remote or virtual office environment.
- Knowledge of virtual phone systems and online scheduling software.
Schedule:
- 8 hours per day, 5 days a week
- Must be willing to work 11:00 AM - 8:00 PM EST
Benefits:
- Remote first policy
- Large responsibility from the start
- The ability to ascend within the company
- A team of creative, transparent entrepreneurs driven to accomplish our mission