This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Instructional Designer in United States.
This role focuses on designing and developing impactful learning experiences that enable employees, customers, and partners to effectively use complex SaaS products and solutions. You will transform technical inputs, product requirements, and SME knowledge into clear, structured, and engaging training materials across multiple formats. Working in a collaborative, fast-paced environment, you will support product releases, enablement initiatives, and continuous learning improvement efforts. The position blends creativity with structure, requiring strong instructional design expertise and the ability to manage multiple projects simultaneously. You will contribute to scalable learning systems, including eLearning, instructor-led training, and self-service content such as Help Center resources. Your work will directly improve user understanding, product adoption, and overall learning effectiveness across global audiences.
Accountabilities:- Design and develop a variety of learning assets including eLearning modules, instructor-led training, job aids, videos, assessments, and Help Center content
- Translate product documentation, SME input, and workflow requirements into structured, learner-centered training experiences
- Execute instructional design deliverables aligned with product release schedules and organizational readiness priorities
- Apply established instructional design frameworks and learning levels to ensure consistency and effectiveness of content
- Collaborate closely with Training Program Managers, SMEs, and cross-functional teams to define scope and develop learning solutions
- Maintain and update existing training materials to ensure accuracy, relevance, and alignment with evolving product features
- Incorporate learner feedback and performance data to continuously improve training effectiveness and engagement
- Ensure all learning materials meet quality, usability, and brand standards
- Support the development of scalable self-service learning content within Help Center environments
- Manage multiple instructional design projects with competing deadlines while maintaining high-quality output
Requirements:
- Bachelor’s degree in Instructional Design, Education, Communications, or related field, or equivalent professional experience
- 3+ years of experience in instructional design, preferably in SaaS, learning and development, or education environments
- Strong ability to independently translate complex or unstructured information into clear learning content
- Experience designing both eLearning modules and instructor-led training programs
- Proficiency with instructional design tools such as Articulate 360 (Storyline, Rise) or similar platforms
- Strong communication skills, both written and verbal, with the ability to collaborate effectively with SMEs and stakeholders
- Excellent project management and organizational skills, with the ability to handle multiple priorities and deadlines
- Strong attention to detail and ability to improve processes, content quality, and learning outcomes
- Ability to evaluate training effectiveness using qualitative and quantitative data
- Preferred: experience with LMS platforms (Docebo preferred), SaaS product enablement, multimedia tools (Adobe Creative Suite), and EHS/ESG domains
Benefits:
- Competitive salary range depending on location: $82,150 – $90,000 USD / $71,800 – $80,000 CAD / €55,100 – €67,700 EUR
- Comprehensive benefits package
- Fully remote work flexibility
- Opportunity to work on global SaaS learning and enablement programs
- Exposure to product launches and large-scale training initiatives
- Career development and continuous learning opportunities
- Inclusive and diverse work environment committed to equity and accessibility
- Collaboration with cross-functional global teams in a fast-evolving digital environment.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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