Inside Sales Representative, SMB

The Inside Sales Representative is responsible for generating revenue by identifying new business opportunities, managing customer relationships, and guiding prospects through the sales process. The role requires strong communication skills, business development expertise, and the ability to independently manage sales activities while collaborating with internal stakeholders.

• Prospect and generate new business opportunities through outbound outreach, including phone calls, emails, and lead generation campaigns.
• Manage the complete sales cycle, from initial discovery and qualification through proposal review and contract completion.
• Build and maintain relationships with prospective customers, acting as a trusted advisor throughout the buying process.
• Develop and maintain a consistent pipeline of qualified opportunities within an assigned market or customer segment.
• Schedule and conduct sales meetings, product discussions, and demonstrations with prospective clients.
• Maintain strong knowledge of products, solutions, industry trends, and competitive positioning.
• Use CRM tools to accurately track account activity, pipeline progress, and sales performance.
• Partner with internal teams to support customer onboarding, contract management, and long-term account success.
• Participate in sales training, role-play sessions, and continuous improvement initiatives.
• Identify customer needs and recommend solutions that align with business objectives.

Requirements:

The ideal candidate is a proactive and organized sales professional with experience selling software solutions and managing complex sales conversations. Success in this role requires strong relationship-building skills, a results-driven mindset, and the ability to thrive in a remote and collaborative environment.

• 2+ years of software or SaaS sales experience.
• Proven success selling technology solutions, preferably into IT organizations or business teams.
• Demonstrated ability to meet or exceed sales quotas and revenue targets.
• Experience managing a full sales cycle, including prospecting, discovery, presentations, and closing.
• Experience using Salesforce or similar CRM platforms to manage sales activity.
• Strong communication, presentation, and negotiation skills.
• Ability to work independently while contributing effectively within a team environment.
• Highly organized, detail-oriented, and capable of managing multiple priorities.
• Positive, motivated, and customer-focused approach to sales.
• Bachelor’s degree preferred.
• Experience in cybersecurity, information security, or related technology industries is a plus.
• Familiarity with Microsoft Office and Google Workspace tools is preferred.

Benefits:

• Competitive compensation package based on experience, skills, and qualifications.
• Remote work flexibility, with hybrid options available for eligible locations.
• Medical, dental, and vision insurance coverage.
• Employer-paid life insurance and supplemental life insurance options.
• Short-term and long-term disability insurance.
• 401(k) retirement plan with Roth and traditional options.
• Generous paid time off program, including company holidays and additional paid leave benefits.
• Opportunity to grow professionally within a rapidly expanding technology organization.
• Exposure to innovative cybersecurity solutions used by organizations worldwide.