Human Resources Operations Coordinator

• Coordinate key HR Operations activities throughout the employee lifecycle, including onboarding, job changes, transfers, and offboarding, ensuring each process is completed accurately and on time.
• Serve as a trusted point of contact for employees, managers, and HR partners by answering questions, providing guidance, and helping stakeholders navigate HR programs, processes, systems, and requirements.
• Proactively anticipate employee and stakeholder needs, identify potential challenges, and take appropriate action to deliver a seamless and positive HR experience.
• Maintain accurate and timely employee information within HR systems, investigate inconsistencies, and resolve data or process-related issues while maintaining strong attention to detail.
• Support recurring and annual HR initiatives such as open enrollment and performance management, helping ensure activities are coordinated effectively and delivered according to established timelines.
• Identify opportunities to simplify workflows, strengthen operational efficiency, and improve the overall employee and stakeholder experience through practical process enhancements.
• Develop and maintain job aids, knowledge articles, process documentation, and other resources that promote consistency, clarity, and effective adoption of HR processes.
• Collaborate with HR, Payroll, Benefits, Talent Acquisition, IT, and other internal stakeholders to support the successful delivery of HR programs, initiatives, and employee services.
• Participate in HR projects and organizational initiatives, including acquisitions, integrations, HR system enhancements, and broader process improvement efforts.
• Contribute to a culture of continuous improvement by sharing ideas, supporting implementation activities, and helping evolve HR service delivery as organizational needs change.

Requirements

• Bring at least 3 years of experience as an HR Coordinator, HR Specialist, HR Generalist, or in a comparable human resources operations role.
• Hold a Bachelor’s degree in Human Resources, Business Administration, or a related field, or possess equivalent relevant education and experience.
• Have strong experience using Microsoft Office Suite and demonstrate the ability to navigate HR systems, technology platforms, and digital tools with confidence.
• Previous ownership of a full employee onboarding process is strongly preferred, particularly experience coordinating multiple stakeholders and ensuring a smooth transition into the organization.
• Demonstrate strong interpersonal skills and the ability to build trusted relationships with employees, managers, HR colleagues, and cross-functional stakeholders in a fully virtual environment.
• Bring a strong sense of ownership and a service-oriented approach to problem solving, with the ability to take initiative and follow issues through to resolution.
• Have excellent written and verbal communication skills, including the ability to explain complex HR processes clearly, professionally, and in an approachable manner.
• Demonstrate strong organizational and prioritization skills, with the ability to manage multiple activities and competing deadlines while maintaining accuracy and a high-quality employee experience.
• Be adaptable and comfortable working through change, ambiguity, evolving priorities, and process improvements in a fast-paced environment.
• Demonstrate an interest in operational excellence and the ability to identify practical improvements that enhance efficiency, consistency, and employee service delivery.
• Be willing to work business hours aligned with the Pacific Standard Time (PST) zone, with preference for candidates already based in that time zone.
• A Senior Professional in Human Resources (SPHR) certification is preferred but not required.

Benefits

• Salary: USD $55,000–$65,000 per year, with actual compensation determined by factors including skills, experience, qualifications, and location.
• Performance incentives: Eligibility for performance-based bonuses in addition to the base salary.
• Healthcare coverage: Comprehensive U.S.-based medical, dental, and vision insurance.
• Retirement savings: 401(k) plan with company matching contributions.
• Paid time off: Paid vacation/time off and company holidays to support work-life balance.
• Wellness support: Access to wellness programs and employee assistance resources.
• Professional development: Support for continued learning, skill development, and career growth.
• Remote work: Fully remote position with no required travel, providing flexibility while collaborating with stakeholders virtually.
• Career progression: Opportunity to develop broad and deep HR Operations expertise, with potential future pathways into specialist or leadership positions.
• Collaborative environment: Cross-functional exposure to HR, Talent Acquisition, Payroll, Benefits, IT, and business teams, providing opportunities to expand your skill set and organizational knowledge.