Human Factors Engineer II

Our Culture and People:

At Goddard, our most important asset is our people. We don't just work together; we thrive together. We foster a culture of collaboration, continuous learning, and mutual support. We believe in taking exceptionally good care of each other because great teams build great solutions. If you are someone who embodies the values of accountability, inspiration, dedication, efficiency, innovation, integrity, quality, and reliability, we want you on our team. Come be a part of a workplace where your ideas are valued, your growth is encouraged, and your contributions make a real impact. Join us in shaping the future of transformative technology – together.

The Role:

The Human Factor Engineer II will have roughly 3-5 years of experience in product development of medical products. This role will play a key part in the design, development, use testing, documentation, and launch of Goddard’s clients’ products. You will take part in human factors & usability engineering activities for new product development programs and contribute to usability improvements for current products, collaborating with a diverse team of product development specialists and working in a dynamic, fast-paced environment. Goddard products integrate mechanical, electrical, software, and fluidic elements, and industrial design to deliver thoughtful, elegant product solutions.

This position is open to remote workers in the following states: CA, WA, MA, RI, NY.

We have physical offices in San Diego, CA, and Beverly, MA. For team members based in these locations, we promote in-person collaboration by encouraging onsite work twice a week (Wednesdays and Thursdays).

Responsibilities:

• Serve as a patient / customer advocate in helping Goddard realize its vision for delivering game-changing products that are safe & effective, easy to use, not prone to use error, and provide user satisfaction; ultimately supporting Goddard’s goal of extremely low burden of care.
• Support product management and product engineering personnel in establishing ergonomic, human factors (HF), and usability-related requirements for new products and product line extensions.
• Represent the human factors/usability engineering function on core teams for small to large sized projects.
• Implement a variety of HFE research methods, such as task analysis, PCA, time/motion study, user preference studies, ethnographic research, heuristic analysis, root cause analysis, post-market data analysis and usability testing.
• Analyze quantitative and qualitative data to inform design decisions and risk analyses and contribute to user interface designs by providing heuristic design guidance, ideas, and feedback to project teams.
• Be flexible with a range of product interfaces from software GUIs, hardware/fluid connectors to workstations, and inform/support creation of necessary prototypes for testing these with users (Figma, Adobe xD, Sketch, Axure, paper prototypes, model making, SolidWorks CAD, Microsoft and Google products etc.)
• Create and leverage uFMEAs to inform design; collaborating with systems engineering in identifying intended users and use environments, as well as potential use-related hazards; determine product use cases and identify critical user tasks, errors and design mitigations.
• Support documentation review and development, including but not limited to risk analyses, user/environment profiles, task analyses, use specifications and human factors engineering reports to support regulatory filings.
• Have a working knowledge of the implementation of all relevant HF & usability-related standards and guidance documents (ANSI/AAMI/ISO 14971, AAMI/ANSI HE75, ANSI/AAMI/IEC 62366, IEC 60601, FDA, etc.).
• Travel as-needed (valid driver’s license and vehicle required).

Qualifications:

• Bachelor’s degree and 3+ years of human factors/usability engineering experience. Prior consulting experience preferred.
• Experience working in the medical device industry required and adhering to the latest regulatory standards and industry best practices.
• Strong communicator, creative thinker and team player with the ability to collaborate with both internal and external parties.
• Flexible to take on additional responsibilities to support an agile and growing team.
• Advocate for the patient/customer, and passionate about the value of human factors/usability in the medical device industry.
• Ability to embrace uncertainty, energized by tackling challenges head-on, and enjoy having the opportunity to learn something new every day (be it a new product, technology, tool, methodology or standards).

Our Benefits:

Flexible Time Off: Benefit from 20 days of flexible time off, plus earn extra time off for every hour worked over 40 hours each week. We also provide sick leave and bereavement time because we understand that not all time off is for fun.

Retirement Savings: Invest in your future with a 401(k)-retirement plan. Goddard contributes 3% of your annual salary directly into your 401(k) account—regardless of your own contributions.

Health Coverage: Access to comprehensive medical, dental, and vision insurance for you and your family. Goddard contributes 80% of monthly premiums for all medical plan options.

Family Support: To take the time you need to welcome the newest member of your family, Goddard offer 6 weeks fully paid parental leave with support of PFML state programs.

Company Engagement: Engage with your colleagues through a variety of regular company and team events, including weekly social hours, Athletic Club outings, and department outings.

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