Hospitality Customer Service – Hotel Reservations (Remote)

Hospitality Customer Service – Hotel Reservations (Remote)

Destination Knot | Remote (U.S.-Based)

About the Role:

Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.

Key Responsibilities:

Assist clients in selecting and booking hotels

Share accurate details on amenities, pricing, and availability

Manage and update reservation details

Communicate promptly and professionally via phone, email, or messaging

Qualifications:

Strong communication and customer service skills

Professional, detail-oriented, and self-motivated

Basic computer skills and reliable internet connection

Hospitality or customer service experience is a plus

What We Offer:

Flexible remote schedule

Full training and booking system access

Supportive team environment

Income-earning possibilities based on performance

Travel discounts and perks

Apply today to help clients book their perfect stay with Destination Knot!