<div class="content-intro"><p>At Truepill, we power the future of consumer healthcare. We started in 2016 with a vision to modernize healthcare. We provide the building blocks needed to launch and scale world-class healthcare experiences. </p><p>With millions of prescriptions shipped and millions of patients served, we work with many of the world’s largest healthcare organizations - including payers, providers, life sciences companies, consumer health brands, and government agencies. And with new partners continually joining our mission, we aim to further shape the future of healthcare - one patient at a time. Come join us. Let’s build something great together.</p></div><div><div>We’re looking for a Clinical Assistant to support our Hospice Pharmacy Services team. In this role, you'll collaborate across clinical and operational teams to ensure compassionate, accurate, and efficient support for hospice providers and patients. You’ll be an integral part of the service delivery model, helping to ensure patients at the end of life receive safe, appropriate, and cost-effective medication care.</div><div> </div><div><strong>Why You'll Love Working at Truepill...<br></strong></div><ul><li>We put patients first - We put patients first because their well-being is our priority.</li><li>We are curious - We never settle for how it's done today. We invent how it will be done tomorrow. Because we don't just ask "why?", we ask "why not?".</li><li>We impact with urgency - We're the spark that ignites positive change in healthcare. We create impact because we don't anticipate; we innovate.</li><li>We lead with integrity - Leading with integrity is the foundation of trust. We always do what's best for our people, our customers, and above all, our patients.</li><li>We hold customer confidentiality - We put discretion & confidentiality at the heart of every relationship.</li></ul><p><strong>You're excited about this opportunity because...</strong></p><ul><li>You will conduct proactive outreach to hospice providers to address high-cost or inappropriate medication use before claims are submitted, using tools like HospiSurveillance.</li><li>You will support the Clinical Team by managing multiple duties and queues, including<ul><li>Investigating medication claims and eligibility issues.</li><li>Updating and reconciling medication lists from multiple sources (Backline, fax, phone).</li><li>Reviewing profiles with low activity and coordinating follow-up (e.g., ISD letter reviews).</li><li>Researching prior authorizations and integration data.</li></ul></li><li>You will assist the E-prescribing Team in resolving technology issues by:<ul><li>Troubleshooting issues via phone and software tools (Rcopia, iPrescribe, DrFirst, HD).</li><li>Creating, modifying, and deactivating user profiles for hospice staff.</li><li>Documenting troubleshooting steps for team reference and continuity.</li></ul></li><li>You will contribute to quality improvement initiatives by:<ul><li>Assisting with data gathering for DUE and Quarterly Business Review presentations.</li><li>Maintaining and updating internal resources such as SharePoint.</li></ul></li></ul><p><strong>We're excited about you because...</strong></p><ul><li>You hold a current CPhT license.</li><li>You have 2+ years of experience in pharmacy, PBM, or a related healthcare environment.</li><li>You’re proficient in Microsoft Office and can learn new tools quickly.</li><li>You communicate clearly and compassionately, especially with clinical teams.</li><li>You are detail-oriented and adaptable in a fast-paced, team-driven environment.</li><li>You are passionate about improving care delivery for patients in hospice and palliative settings.</li></ul><p><em>The compensation range for this position is $19-$22/hour.</em></p><p>Truepill is unable to hire individuals residing in the following states/territories: Alaska, Delaware, District of Columbia, Louisiana, Maine, Mississippi, Montana, Nebraska, North Dakota, Puerto Rico, South Dakota, Utah, West Virginia, and Wyoming.</p></div><p> </p><div class="content-conclusion"><p><strong>Diversity, Equity, Inclusion & Belonging<br></strong>Truepill is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p></div>