Home Lending Associate - Dallas, TX

Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes.

The facts that speak for themselves:

• We’ve funded over $110 billion in loans (more than any other fintech in the US!)

• Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry

• Better’s propriety AI platform makes us an award-winning lender:

  • Fintech Breakthrough Award 2025: Best Lending Innovation

  • Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval

  • Yahoo! Finance (2025): Best Online Mortgage Lender

  • Money Magazine (2025): Best for fast closing

  • Forbes (2023): Best Online Mortgage Lender

We’re building the future of home finance - and we’re looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.

A Better Opportunity

Join Better to build your sales career as a Home Lending Associate. In a fast-paced, high-volume call center environment, you’ll engage customers, drive conversion, and ramp into a licensed Loan Consultant role with strong growth and earning potential.

Responsibilities

• Making outbound calls to prospective customers to introduce current loan options and qualify borrowers for next steps with a licensed Loan Consultant

• Managing a pipeline of business prospects, whether starting their home-buying journey, refinancing their existing home, or looking for a home equity line of credit

• Hitting key sales performance targets; driving customer conversion through critical funnel stages (e.g., converting prospects into hot opportunities)

• Assisting home buyers with their mortgage application, including answering customer calls and making outbound follow-up calls

• Executing on key sales activities within defined time frames for each customer (e.g., speed in responding to a new prospect)

• Delivering outstanding customer experiences by successfully responding to questions and developing the requisite product and market knowledge to do so effectively

• Ability to understand the customer’s timeframes and objectives and have a flexible approach to meet the customer’s needs 

• Constantly looking to improve our in-house software or the customer experience by providing input to our product, sales, and revenue operations teams and testing solutions

Qualifications

• Minimum 2 years of sales experience (preferred with at least 1 year in the mortgage industry but not required), ideally in a call center or outbound sales environment

• Track record of beating quota, with references that verify motivation, success, and work ethic

• Highly motivated; a self-starter with a high degree of ownership and a strong customer focus

• Organized with strong time management skills

• Exceptional interpersonal skills and ability to build rapport with customers from a variety of backgrounds

• Strong written communication skills

• Ability to troubleshoot and solve problems independently

• All team members are required to work a minimum of two weekend shifts per month

Company Benefits 

We’re proud to support our employees and their families with a benefits package designed to care for their health, well-being, and everyday life. All full-time and benefit-eligible part-time employees can enjoy the following benefits:

- Day One Coverage – Your benefits begin on your first day, so you’re supported from the start 

- Nationwide Medical, Dental & Vision Coverage – Comprehensive plans that travel with you, wherever you are 

- Mental Health Support When You Need It – Immediate access to virtual therapy with licensed providers for you and your eligible dependents (ages 6+), with your first few visits covered at no cost! 

- Health Savings Account (HSA) – Includes an employer contribution to help you plan for healthcare expenses 

- Employer-Funded Dependent Care FSA – Support for childcare and/or dependent care costs 

- Disability & Life Insurance – Provided at no additional cost to give you added peace of mind 

- Flexible PTO – Time off when you need it, so you can recharge and focus on what matters most 

- Extra Perks & Discounts – Including pet insurance, savings programs, and more to support life beyond work 

The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided.

Disclaimer  

Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.