The Healthcare Payer Contract Analyst at Rivet is a vital role focused on maintaining customer accounts' accuracy and completeness, specifically with payer contracts and fee schedules. This position supports our Implementation Managers and Customer Success Managers, playing a key part in ensuring customer satisfaction.
Key Responsibilities:
Maintain up-to-date payer contracts and fee schedules for customer accounts.
Perform data discovery and entry tasks, including formatting spreadsheets and accurately modeling fee schedules in Rivet's software.
Read, interpret, and understand payer contract terms.
Quickly complete task lists and provide timely updates on progress.
Deliver high-quality, detail-oriented work to ensure account readiness.
Communicate with customers about the details of their payer contracts.
Preferred Skills:
Good understanding of physician and/or hospital reimbursement methodologies
Experience modeling fee schedules or working with physician and/or hospital billing
Excellent problem-solving and critical-thinking skills
Strong attention to detail
Honesty, curiosity, coachability, and work ethic
Comfort and ability to research complicated healthcare questions.
Strong problem-solving skills and the ability to think on your feet.
Ability to work independently as well as part of a team.
Comfortable with frequent customer interaction over email.
Excellent communication and organizational skills.
Who you are:
You are a detail-oriented and self-motivated individual.
You enjoy tackling complex challenges, whether it’s interpreting payer contract terms or resolving data discrepancies.
You are excited about the growth and opportunities that come with working for a growing start-up.
You’re proactive and take pride in delivering high-quality work, even under tight timelines.
Why Rivet?
Healthcare administration is awful, and we’re making a dent in that ever-so-important universe, reimagining the financial and revenue cycle technology stack for healthcare’s hardest jobs. Where other products stop, we begin.
Ownership and accountability - we'll give you the reigns and hold you responsible for delivering great results (while helping you along the way).
Wear lots of hats - we're small and scrappy, so you'll learn first-hand about the different aspects of a SaaS company.
Ship product early and often - you'll learn which ideas worked or not so you can iterate quickly to build a great product.
Work with a best-in-class team - we're driven, smart, hard-working, and we have a ton of fun together.
Be yourself - we recognize and celebrate our differences and want you to bring your full self to work.
Mentorship - our leaders and fellow Riveteers will challenge and support your growth and development.
Great benefits - including 100% of healthcare premiums paid, strong HSA contributions, stock options, PTO, and more.
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