General Ledger/Integration Support Consultant

Position Summary:
The General Ledger/Integration Support Consultant at Workforce Go! plays a specialized role in supporting the client accounting needs with Workforce Go! solutions, focusing on the integration of general ledger data within client accounting frameworks. This role requires working closely with clients’ accounting personnel to troubleshoot general ledger and integration issues once a client goes live. This position is the first line of support to troubleshooting any issues with the integration or payroll journal.

This role is ideal for a client-focused individual with a strong foundation in accounting and payroll. The role requires great problem-solving skills, along good communication skills with our clients and internal teams.

Principal Duties & Responsibilities:

General Ledger and Integration Support:

○ Troubleshoot and solve issues with the different aspects of the payroll general ledger entries and integration with the clients ERP. (Intermediate)

Requirements

Knowledge, Skills, and Abilities Required:

Accounting Expertise:

○   Deep knowledge of accounting principles, specifically payroll journal entries, with the ability to discuss accounting structures and rules specific to each client. (Advanced)

Consulting & Analytical Skills:

○   Demonstrated ability to interpret client needs and recommend practical solutions (Intermediate)

○   Experience as a Business Analyst, translating client requirements into system functionalities and ensuring desired outcomes. (Intermediate)

Payroll Knowledge:

○   Solid understanding of payroll processes and payroll accounting structures to support effective general ledger integration. (Intermediate)

Communication & Client Relations:

○   Exceptional communication skills, including the ability to explain technical information to accounting professionals and listen actively to client needs. (Advanced)

○   Strong customer service skills, with prior experience in a client-facing role, able to build trust and maintain professionalism. (Intermediate)

○   Utilize Workforce Go! ticketing support system to communicate with clients on their support requests and resolve their request in a timely manner.

Credentials & Experience:

Education:

○   Associate’s degree in a related field or equivalent professional experience required. Bachelor’s degree in Accounting, Business, or a related field preferred.

Experience:

○   At least entry level experience in accounting with a focus on payroll journal entries and general ledger integration preferred. (Intermediate)

○   Prior experience in consulting, accounting technology implementation, or customer service/account management, ideally in payroll or accounting contexts. (Intermediate)

Technical Skills

○   Proficiency in utilizing general ledger software tools and familiarity with accounting integrations and system requirements. Preferred systems: UKG Ready, Acumatica, Sage Intacct, Sage 300 CRE, Sage 100 (Intermediate)

Travel Requirement:

○   Ability to travel, ideally once per year, for client engagements as needed.

Benefits

Note: The pay range for this position is between $50,000.00 - $70,000.00 annually, plus bonus potential.

BENEFITS

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k) Matching
• Flexible Spending Accounts
• Health Savings Accounts
• Disability & Life Insurance
• Employee Assistance Program
• LegalShield
• ID Shield
• Commuter Reimbursement Plan
• Tuition Reimbursement 
• Bonus Pay - This position falls under our “Corporate Bonus Plan” which entitles you to a potential bonus payout of up to 10% of your annual salary as an annual bonus, if offered employment.

ADDITIONAL BENEFITS INCLUDE:

• Wellable membership 
• Telescope Health (telehealth) through Accresa
• Intellect (mental health) application
• Employee engagement activities, including voluntary events, raffles, book club, and more!