About the role and why it’s unique:
- Lead and develop a small, dynamic team of Fraud Associates dedicated to investigating suspicious activity and protecting Underdog’s platform and players from fraud.
- Use a blend of internal and third-party tools, reports, and analytics to detect fraud trends, and help create industry-leading experiences while maintaining security.
- Work closely with the FraudOps Manager to set and achieve performance goals and KPIs that drive team success.
- Partner with various internal teams (Product, Engineering, Compliance, Responsible Gaming) to implement fraud prevention strategies and improvements.
- Oversee team performance, provide mentorship, feedback, and regular check-ins to ensure individual and team growth.
- Play a critical role in building new fraud detection and prevention methods, ensuring compliance with regulations like KYC and Anti-Money Laundering.
Who you are:
- 3+ years of relevant experience in a Fraud or Risk Operations role.
- At least one year of experience guiding a team of employees.
- Highly analytical, able to detect fraud trends and understand data to recommend actionable improvements.
- Possess strong critical thinking and investigative skills, always looking for new ways to improve fraud detection processes.
- Excellent verbal and written communication skills, allowing you to effectively communicate across departments and with external stakeholders.
Even better if you have:
- Experience working within the online sports betting or gaming industry, with a strong understanding of its regulatory environment.
- Knowledge of fraud detection tools, systems, and platforms.
- Familiarity with performance management tools and techniques to monitor and improve team productivity.
- A passion for both customer experience and operational efficiency, with the ability to balance both in fraud prevention strategies.
- Proven success in collaborating cross-functionally, working with teams like Product, Engineering, and Compliance to create a safer user experience.
Our target starting base salary range for this position is between $90,000 and $95,000, plus target equity. The starting base salary will depend on a number of factors including the candidate’s skills and experience, among other things.
What we can offer you:
- Unlimited PTO (we're extremely flexible with the exception of the first few weeks before & into the NFL season)
- 16 weeks of fully paid parental leave
- A $500 home office allowance
- A connected virtual first culture with a highly engaged distributed workforce
- 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents
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