Forward Deployed Engineer (US-Based)

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  • Company Bobsled
  • Employment Full-time
  • Location 🇺🇸 United States nationwide
  • Submitted Posted 4 days ago - Updated 10 hours ago
<div class="content-intro"><p><span style="font-size: 12pt;"><strong>About Bobsled</strong></span></p><p><span style="font-size: 10pt;">Bobsled is building AI-powered analytics experiences that turn natural language into accurate, production-grade insights. Our mission is to enable enterprise customers to leverage the full power of AI and data agents, transforming how they access and act on their data. As we scale our AI product, we’re seeking hands-on specialists to ensure our customers’ deployments are robust, contextually tuned, and delivering measurable value.</span></p></div><p><span style="font-size: 12pt;"><strong>What You’ll Do</strong></span></p><ul><li style="font-size: 10pt;"><span style="font-size: 10pt;">Own the deployment, configuration, and ongoing management of Bobsled’s AI data agents for enterprise customers, acting as the primary technical point of contact for a small book of accounts.</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Rapidly develop subject matter expertise in each customer’s data layer, context layer, and operational workflows.</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Design, implement, and tune context ingestion, data pipeline integration, and agent orchestration to ensure high-performing, reliable AI deployments.</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Write and ship production-grade code, customizing and extending Bobsled’s platform to meet customer-specific requirements.</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Collaborate closely with customer stakeholders (technical and non-technical) to understand business objectives, untangle complex requirements, and translate them into actionable technical solutions.</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Conduct rapid prototyping, iterative solution development, and high-touch troubleshooting directly in customer environments.</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Monitor, evaluate, and improve the performance of deployed solutions, leveraging feedback loops to identify opportunities for enhancement and generalization.</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Document best practices, reusable patterns, and deployment primitives, contributing to internal knowledge bases and future product abstractions.</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Partner with Bobsled’s product and engineering teams to relay insights from the field, shaping platform evolution and customer success strategies</span></li></ul><p><span style="font-size: 12pt;"><strong>What We’re Looking For</strong></span></p><ul><li style="font-size: 10pt;"><span style="font-size: 10pt;">4+ years of hands-on experience in data-focused engineering roles, such as analytics engineer, data analyst, or data engineer.</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Proficiency in modern programming languages such as Python or TypeScript, with a strong willingness to work across the stack.</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Demonstrated experience managing and integrating data layers (warehouses, pipelines, ETL, SQL) and context layers (semantic models, metadata, knowledge graphs) in enterprise settings.</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Experience tuning and operating AI/LLM applications, including prompt engineering, retrieval-augmented generation (RAG), context management, and agent-based architectures.</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Track record of working directly with customers to deliver technical solutions, including requirements gathering, solution design, and hands-on implementation.</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Exceptional communication skills and customer empathy; able to translate between technical and business stakeholders, and build trust through high-touch engagement.</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Bias for action, autonomy, and ownership; able to operate independently in ambiguous environments and drive projects to completion.</span></li></ul><p><span style="font-size: 12pt;"><strong>Nice to Have</strong></span></p><ul><li style="font-size: 10pt;"><span style="font-size: 10pt;">Prior experience deploying AI/LLM systems or analytics platforms in enterprise environments.</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Familiarity with context management and data agent orchestration in AI applications.</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Experience with text-to-SQL systems and semantic layers.</span></li></ul><p><span style="font-size: 12pt;"><strong>Success Looks Like</strong></span></p><ul><li style="font-size: 10pt;"><span style="font-size: 10pt;">Multiple enterprise customers successfully onboarded, with robust, high-performing Bobsled AI deployments tailored to their unique data and context layers.</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Measurable improvements in agent performance and customer satisfaction, driven by your technical interventions.</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Documented best practices and reusable deployment patterns that accelerate future customer implementations.</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Short feedback cycles between customer deployments and Bobsled’s product/engineering teams, leading to rapid platform evolution and customer wins.</span></li></ul><p><span style="font-size: 12pt;"><strong>Compensation</strong></span></p><ul><li style="font-size: 10pt;"><span style="font-size: 10pt;">Competitive salary and meaningful equity</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Comprehensive benefits&nbsp;</span></li></ul><p><span style="font-size: 10pt;"><span style="color: rgb(255, 255, 255);">#LI-REMOTE</span></span></p><div class="content-conclusion"><p style="line-height: 1.4;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 8pt; color: #ffffff;">-Remote</span></span></p></div>

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