Flatfile is full of builders driven by a dual desire to make cool stuff and create tangible value. We pride ourselves on obsessing over the details but also grounding our decision-making and pace in whether we’re doing what’s in the best interest of our end users.
This is a highly technical and strategic role operating at the core of our partnership strategy.
You’ll act as the primary Technical Lead for our NetSuite and Workday Editions, building a best-in-class version of Flatfile for each respective ecosystem in collaboration with our SMEs on both platforms.
As the Technical Lead, you will spearhead the technical implementation of the Editions - from schemas to integrations - leveraging best practices to accelerate the time-to-value of these offerings.
Success in this role demands deep technical fluency, business systems-level thinking, and the ability to translate evolving customer requirements into scalable, production-ready solutions.
This role reports to: Technical Chief of Staff
Flatfile is experiencing a strong market pull for our Editions, and we are planning for rapidly accelerating growth and tons of runway.
The Strategy Organization at Flatfile is lean, hungry, and a sharp team playing for a huge outcome.
As we bring on more complex and high-value partners, we have a need for an experienced, hands-on builder to ensure we can support the scale of $100M of each Edition. We have an ambitious roadmap ahead of us and need someone excited to lead the charge on the technical implementation.
We want you to be a part of this.
Spearhead the End-to-End Edition Roadmap
Build, refine, iterate, and forward deploy by any means necessary
Engage and collaborate with our System TPMs, who are interfacing with partners to define our ongoing roadmap
Interact with our TPMs and Partners to grasp business processes, data structures, and integration requirements
Architect and Scale toward Product/Partner Fit
Collaborate with TPMs to translate complex customer needs into solutions
Use Flatfile’s APIs and code to solve unique challenges brought on daily
Drive Cross-Functional Execution
Work as a technical leader with the Strategy org (Flat Strat)
Collaborate with product, engineering, and sales to ensure customer feedback closes product gaps and aligns with the overarching goals of the business
Be the Edition Expert for Market Dominance
Serve as the technical authority, designing a customized Flatfile solution that makes it the undisputed leader in automating data migration within the NetSuite and Workday ecosystems
Document technical solutions and best practices to train and empower partners teams
Evangelize what we are building with these Editions internally, creating shared language and frameworks that are streamlined/replicable for rapid growth into new markets (e.g., Salesforce)
Technical Acumen
5+ years of experience building software, track record of building and delivering scalable solutions
Deep hands-on proficiency in JavaScript/TypeScript, Python, and other development tools for scripting, automation, and API integrations
Expertise in data manipulation and integration, with a clear understanding of data conversion and API consumption (REST, GraphQL, SOAP - both NetSuite & Workday are reliant)
Strategic Problem-Solving
A proven ability to conduct effective discovery, translate complex business needs into technical specifications, and solve difficult problems with a bias for action
Demonstrated experience managing multiple high-priority projects simultaneously with little direction, making key decisions, and prioritizing effectively in a fast-paced environment
Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences, including executive leadership.
Bonus Points
Expertise in NetSuite, Workday, or Salesforce implementations
A background in customer support
Ability to build and maintain strategic relationships
Eager to learn more to be a high-output startup operator and/or future founder
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