Forward-Deployed Engineer

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  • Company Stigg
  • Employment Full-time
  • Location 🇺🇸 United States, New York
  • Submitted Posted 1 month ago - Updated 5 hours ago

At Stigg, we’re reinventing how software companies manage pricing and packaging, making it effortless, flexible, and developer-first. We’re building for builders: the engineering and product teams shaping the next generation of SaaS.

Trusted by companies like Miro, Webflow, PagerDuty, Upwork, Qlik, and Productboard, Stigg helps high-scale teams turn monetization into a growth engine instead of a bottleneck

Now we’re looking for a hands-on and customer-focused Forward-Deployed Engineer who thrives at the intersection of product, code, and customer.
If you love combining engineering depth with hands-on impact, this role will excite you — you’ll work directly with leading SaaS companies, guiding them from sandbox to production and seeing your code ship live in days, not months. You’ll alternate between building integrations, solving open-ended problems, and shaping Stigg’s product based on real-world customer needs.

What you’ll do

  • Lead technical onboarding and bring customers live - from sandbox to production.

  • Design and execute integration plans using Stigg’s SDKs, APIs, webhooks, and usage models.

  • Write and maintain migration scripts, wrappers, and one-off tooling to unblock go-lives.

  • Investigate and debug customer issues during integration, triage with R&D if needed.

  • Document playbooks, integration patterns, and technical best practices.

  • Serve as technical voice-of-customer and help shape integration infrastructure roadmap.

  • Ensure all implementation code meets Stigg’s internal engineering standards.

Who you are

  • Lead post-sales implementations from sandbox to production.

  • Partner directly with customers to architect solutions, unblock integrations, and accelerate time-to-value.

  • Collaborate with Technical Account Managers (TAMs) to ensure smooth onboarding, training, and long-term success after go-live.

  • Design and implement integrations using Stigg’s SDKs, APIs, webhooks, and usage models.

  • Build and maintain migration scripts, wrappers, and internal tooling to unblock go-lives.

  • Troubleshoot and debug complex customer issues, collaborating with R&D when needed.

  • Document integration patterns and best practices to scale future deployments.

  • Partner cross-functionally with Product, Engineering, and GTM teams to surface real-world feedback that shapes our roadmap.

Requirements

  • 3+ years in software engineering, ideally in a start-up or fast-paced environment.

  • Fluency across multiple stacks (Node.js, Java, Ruby, Python, TypeScript, React, etc.).

  • Experience with APIs, SDKs, auth flows, or billing/entitlement systems.

  • Strong understanding of cloud and distributed systems.

  • High empathy for customers.

  • Clear communicator who bridges technical and business teams.

  • Bonus: background in SaaS monetization, feature flags, or observability tools.

How We Measure Success

  • Fast, reliable customer go-lives from kickoff to production

  • Escalations handled proactively by the FDE team

  • High customer satisfaction post-implementation

Why You’ll Love Working at Stigg

Stigg is transforming how modern software companies sell and monetize. Our APIs power the monetization infrastructure behind some of the fastest-growing SaaS products in the world.

Joining now means joining the core team that will shape the category, and the conversations driving it. You’ll have real ownership, creative freedom, and a front-row seat to how the world’s best software companies think about pricing, packaging, and go-to-market.

Benefits

Perks

Stock options, competitive salary, latest MacBook Pro, amazing dog-friendly office, and great team vibes.

Office<>Remote
We work mostly together at the office to foster collaboration and creativity.
This role is based in our Williamsburg, New York office, with 4 days a week on-site and flexibility for 1 remote day. We’re happy to help with commute, workspace setup, and anything else that helps you feel at home.ֿ

Join us as a Forward Deployed Engineer and partner with customers to design, build, and roll out monetization that works - end to end.

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