Field Applications Engineering Leader

Company Description

INFICON is a leading provider of innovative instrumentation, critical sensor technologies, and Smart Manufacturing/Industry 4.0 software solutions that enhance productivity and quality of tools, processes, and complete factories. These analysis, measurement and control products are essential for gas leak detection in air conditioning/refrigeration and automotive manufacturing. They are vital to equipment manufacturers and end-users in the complex fabrication of semiconductors and thin film coatings for optics, flat panel displays, solar cells and industrial vacuum coating applications. Other users of our vacuum-based processes include the life sciences, research, aerospace, packaging, heat treatment, laser cutting and many other industrial processes. We also leverage our expertise in vacuum technology to provide unique, toxic chemical analysis products for emergency response, security, and environmental health and safety.

Job Description

As the Field Applications Engineering leader, you are a dynamic and strategic leader responsible for driving exceptional growth, fostering customer excellence, and developing a high-performing team. Your role will be instrumental in shaping and executing strategies to achieve sales targets, deepen our technical engagements, enhance customer satisfaction, and elevate the company's technical position in all markets we serve. Your leadership and vision will play a pivotal role in accelerating success and contributing to the company's ongoing achievements.

This position will be fully remote ideally located in the central region of the United States.

What You'll Do:

• Strategic Leadership: Develop and execute a comprehensive field application strategy in identifying market trends, customer needs, and competitive dynamics that will drive growth opportunities. 

• Talent Development: Develop a high-performing applications team through systematic talent development strategies. Coach, mentor, and guide team members to foster their professional growth and enhance their skills, contributing to the overall success of the organization and leading to "Trusted Technical Advisor" with our major customers.

• Design Win Growth: Drive design win growth above industry standards by setting ambitious targets and identifying new business opportunities. Foster a culture of innovation, continuous improvement, and adaptability to capture untapped potential.

• Account Relationships: Foster and nurture the technical relationships with major accounts with a CTO mindset together with the management team members. Collaborate cross-functionally (segment leaders, account managers, factory engineering and product management) to ensure we exceed customer expectations and consistently deliver unmatched value

• Customer Excellence: Establish and maintain benchmark customer excellence processes. Participate in customer meetings, collaborate with cross-functional teams to ensure consistent delivery of exceptional service, timely support, and tailored solutions that meet or exceed customer expectations.  

• Performance Analytics: Utilize data-driven insights and analytics to monitor, measure, and report on applications performance. Identify trends, opportunities, and areas for improvement to guide informed decision-making.

• Budget Management: Take ownership of budget planning and management for the field applications function. Optimize resource allocation to maximize ROI and achieve financial objectives.

Qualifications

• Bachelor’s degree in Engineering, Chemistry or Physics with 5 or more years of applications experience in the area of commercial semiconductor manufacturing process, equipment engineering, advanced manufacturing, or relevant field. Master’s degree in Engineering, Chemistry or Physics is desirable.
• Experience in semiconductor fabs is desired
• Ability and drive to develop a strong understanding of customer applications and have the ability to think outside the box
• Ability to adapt to various field situations and to foster strong relationships with internal and external customers
• Travel is up to 35% or when needed. (Domestic and International) 

Additional Information

For New York, the expected salary range for this position is between $120K and $170k per year with commission opportunities. In addition, INFICON employees are eligible for a profit sharing bonus with a target of 5%.  The actual compensation will be determined based on experience, location, and other factors permitted by law.

INFICON provides a dynamic work environment that promotes diversity, equity, and inclusion. Our employees experience ongoing green initiatives, flexible work hours, and a variety of health and wellness programs.

INFICON’s forward-thinking approach offers countless opportunities to design, support, and manufacture a diverse product portfolio that expands globally. Our Lean and Agile work environment offers competitive compensation, relocation assistance, a discretionary bonus, and generous employee benefits; major medical, dental, health, vision, 401K, vacation and sick time, tuition reimbursement, and more!

INFICON is committed to ensuring that our online application process provides an equal opportunity to all job seekers that apply without regard to race, religion, ethnicity, national origin, citizenship, gender, age, protected veteran status, disability status, genetic information, sexual orientation, or any other protected characteristic. A notice describing Federal equal employment opportunity laws is available here and here to reaffirm this commitment. 

INFICON, Inc. strictly complies with all aspects of the Export Administration Regulations ('EAR'), including those sections dealing with deemed exports to foreign nationals.