TRUE ONLINE PRESENCE LLC is seeking a dedicated Executive Care Coordinator to join our dynamic team in the Marketing and Advertising industry. We are passionate about helping ecommerce businesses achieve extraordinary growth through effective marketing strategies. Whether our clients are looking to increase sales on their own websites or dominate the Amazon marketplace, we provide the expertise and guidance needed to make it happen. The Executive Care Coordinator will play a pivotal role in ensuring our clients receive exceptional service and support throughout their marketing journey. This position involves managing client communications, ensuring project timelines are met, and collaborating with various teams to deliver outstanding results. The ideal candidate will be highly organized, detail-oriented, and possess strong communication skills to build lasting relationships with clients. If you thrive in a fast-paced environment and are eager to be a part of a company that relishes in seeing businesses succeed, we want to hear from you!
Responsibilities
- Coordinate executive communications, including taking calls, responding to emails, and interfacing with clients.
- Manage scheduling and calendar for executives, setting up meetings and ensuring efficient time management.
- Prepare and distribute reports, presentations, and other documents as needed for client meetings and internal use.
- Assist in the preparation of marketing materials and communications to enhance client relationships.
- Track project progress and ensure timely deliverables for clients to meet their marketing goals.
- Maintain a high level of client satisfaction by responding to inquiries and resolving issues promptly.
- Collaborate with marketing teams to streamline processes and improve service delivery.
Requirements
- Proven experience in a coordination or administrative role, preferably in marketing or advertising.
- Strong verbal and written communication skills with a focus on client relations.
- Excellent organizational skills and attention to detail to manage multiple tasks efficiently.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficient in using office software and tools, including Microsoft Office Suite and project management software.
- Demonstrated ability to analyze problems, develop solutions, and improve processes.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Training & Development
- Work From Home
- Wellness Resources