Executive Assistant to the CEO

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  • Company Alpaca
  • Employment Full-time
  • Location 🇺🇸 United States nationwide
  • Submitted Posted 6 days ago - Updated 5 days ago
<div class="content-intro"><p><strong>Who We Are:</strong></p><p>Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our&nbsp;<a href="https://alpaca.markets/blog/alpaca-raises-150-million-at-a-1-15b-valuation-to-build-the-global-standard-for-brokerage-infrastructure/">recent Series D funding round</a> brought our total investment to over $320 million, fueling our ambitious vision.</p><p>Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 9 million brokerage accounts.</p><p>Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of&nbsp;<strong>opening financial services to everyone on the planet</strong>. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.</p><p>Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator.</p><p>&nbsp;</p><p><strong>Our Team Members:</strong></p><p>We're a dynamic team of 230+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!<br><br>We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.</p></div><h2><span style="font-size: 12pt;"><strong>About the CEO</strong></span></h2><p><span style="font-size: 12pt;">Yoshi Yokokawa is Co-Founder and CEO of Alpaca. With experience across investment banking and entrepreneurship, he leads Alpaca’s mission to democratize financial services through developer-centric platforms. He has been recognized internationally, including selection as an Endeavor Entrepreneur.</span></p><h1><span style="font-size: 12pt;"><strong>Role Summary</strong></span></h1><p><span style="font-size: 12pt;">We are seeking a highly proactive Executive Assistant to serve as a strategic partner and force multiplier to the CEO. This role goes beyond administrative support — you will protect the CEO’s focus, manage complex global priorities, and drive cross-functional accountability in a fast-moving fintech environment.</span></p><p><span style="font-size: 12pt;">You operate with sound judgment, high emotional intelligence, operational rigor, and discretion — anticipating needs, eliminating friction, and ensuring execution without bottlenecks.</span></p><h1><span style="font-size: 12pt;"><strong>Key Responsibilities</strong></span></h1><h2><span style="font-size: 12pt;">Strategic Calendar &amp; Time Management</span></h2><ul><li style="font-size: 12pt;"><span style="font-size: 12pt;">Own and optimize the CEO’s calendar across global time zones, aligning time to highest business priorities.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Protect deep-work blocks, investor meetings, regulatory discussions, off-sites, and strategic engagements.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Prepare high-quality briefing materials and pre-reads.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Anticipate conflicts and rapidly reprioritize based on urgency and impact.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Act as a strategic gatekeeper — distinguishing urgency from noise and protecting executive leverage.</strong></span></li></ul><h2><span style="font-size: 12pt;">Executive Communication &amp; Inbox Ownership</span></h2><ul><li style="font-size: 12pt;"><span style="font-size: 12pt;">Serve as primary point of contact for internal leaders and external stakeholders (investors, board members, regulators, partners, senior customers).</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Fully triage and manage a high-volume global inbox; draft, delegate, and maintain a zero-lag follow-through system.</strong><strong><br><br></strong></span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Draft and refine high-impact communications aligned with the CEO’s voice and Alpaca’s mission.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Ensure timely escalation of critical decisions and commitments.</span></li></ul><h2><span style="font-size: 12pt;">Board, Leadership &amp; Stakeholder Coordination</span></h2><ul><li style="font-size: 12pt;"><span style="font-size: 12pt;">Coordinate board and leadership materials, including agendas, logistics, minutes, and action tracking.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Support flow of sensitive information with strict confidentiality.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Interact professionally with C-suite executives, investors, regulators, and enterprise stakeholders.</strong></span></li></ul><h2><span style="font-size: 12pt;">Project Coordination &amp; Cross-Functional Execution</span></h2><ul><li style="font-size: 12pt;"><span style="font-size: 12pt;">Track CEO-level initiatives and action items; drive accountability across teams.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Support strategic initiatives including investor relations, partnerships, global licensing, customer escalations, and executive planning.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Maintain dashboards, documentation, timelines, and status updates to ensure execution without bottlenecks.</strong><strong><br><br></strong></span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Proactively identify risks, blind spots, and operational inefficiencies.</span></li></ul><h2><span style="font-size: 12pt;">Operational Excellence &amp; Systems Optimization</span></h2><ul><li style="font-size: 12pt;"><span style="font-size: 12pt;">Improve executive workflows, communication systems, and internal processes to increase scale and velocity.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Coordinate NDAs, vendor onboarding, presentations, and operational infrastructure.</strong><strong><br><br></strong></span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Build reliable systems for meetings, decisions, and stakeholder management.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Recommend process improvements that enhance executive productivity.</span></li></ul><h2><span style="font-size: 12pt;">Global Travel &amp; Event Management</span></h2><ul><li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Plan and execute complex multi-country travel, including visas, budgets, contingency planning, and regulatory or board meetings.</strong><strong><br><br></strong></span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Support participation in high-profile industry events and external engagements.</span></li></ul><h1><span style="font-size: 12pt;"><strong>What Success Looks Like</strong></span></h1><ul><li style="font-size: 12pt;"><span style="font-size: 12pt;">The CEO’s time is focused on the highest-value activities.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Communication across teams and stakeholders is timely, clear, and frictionless.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Projects under the CEO’s remit remain on track and well-managed.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">External partners experience a responsive, professional executive office.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">The EA anticipates needs and executes independently with minimal direction.</span></li></ul><h1><span style="font-size: 12pt;"><strong>Goals &amp; Performance Indicators</strong></span></h1><ul><li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Executive Responsiveness:</strong> 95% of priority emails and stakeholder communications addressed within 1 business day.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Calendar Precision:</strong> Maintain &lt;5% scheduling conflicts or preventable reschedules per quarter.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Execution Reliability:</strong> ≥98% of tracked action items and commitments delivered on time.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Travel &amp; Logistics Accuracy:</strong> 100% adherence to executive preferences, budgets, and timelines.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Stakeholder Satisfaction:</strong> ≥85% executive and leadership satisfaction with support effectiveness.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Presentation &amp; Materials Quality:</strong> Consistently deliver high-quality executive materials on time, meeting clarity and professionalism standards.</span></li></ul><h1><span style="font-size: 12pt;"><strong>Who You Are</strong></span></h1><h2><span style="font-size: 12pt;">Experience</span></h2><ul><li style="font-size: 12pt;"><span style="font-size: 12pt;">5+ years supporting C-suite executives in technology, fintech, financial services, or high-growth startups.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience operating in fast-paced, globally distributed environments.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Experience working with senior external stakeholders (investors, regulators, enterprise clients).</strong><strong><br><br></strong></span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Bachelor’s degree preferred.</span></li></ul><h2><span style="font-size: 12pt;">Skills &amp; Traits</span></h2><ul><li style="font-size: 12pt;"><span style="font-size: 12pt;">Japanese language (spoken and written) proficiency preferred&nbsp;</span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Exceptional written and verbal communication.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Strategic thinker with strong prioritization and judgment.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">High emotional intelligence; skilled at navigating sensitive, high-stakes contexts.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Operates independently and anticipates needs before they arise.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Meticulous, detail-oriented, and highly organized.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Comfortable managing confidential information and complex decision environments.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Able to context-switch, manage ambiguity, and maintain composure under pressure.</span><br><br></li><li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Proactively supports executive goals, objectives, and KPIs.</strong></span></li></ul><h2><span style="font-size: 12pt;">Technical Proficiency</span></h2><ul><li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Strong proficiency in Google Suite, Slack, Confluence, JIRA, and Microsoft Office (Word, Excel, PowerPoint, Outlook).</strong></span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong presentation-building capability.</span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Quick to learn and adopt new systems</span></li></ul><div class="content-conclusion"><h3><strong>How We Take Care of You:</strong></h3><ul><li style="font-weight: 400; text-align: justify;"><span style="font-weight: 400;">Competitive Salary &amp; Stock Options</span></li><li style="text-align: justify;">Health Benefits</li><li style="font-weight: 400; text-align: justify;"><span style="font-weight: 400;">New Hire Home-Office Setup: One-time USD $500</span></li><li style="font-weight: 400; text-align: justify;"><span style="font-weight: 400;">Monthly Stipend: USD $150 per month via a Brex Card</span></li></ul><p><em><span style="font-weight: 400;">Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.<br></span></em></p><p><span style="font-size: 8pt;"><a href="https://files.alpaca.markets/disclosures/AlpacaRecruitmentPrivacyPolicy.pdf"><em><span style="font-weight: 400;">Recruitment Privacy Policy</span></em></a></span></p></div>

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