EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications.
We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en
We are looking for a Lead Account Executive to focus on our Listen360 brand.
Listen360 is a powerful, NPS-based customer engagement platform used by more than 50,000 businesses worldwide to perfect every facet of the customer experience. From gathering and operationalizing customer feedback to driving and responding to reviews across the web, Listen360 keeps teams focused on the key drivers of sustainable business growth and profitability.
As a member of the Listen360 sales team, you will act as a trusted advisor, empowering our prospective clients to discover products that will transform their CX strategy from the ground up. You will advocate for the innovative power of our platform to make organizations more customer-centric, efficient, and profitable. You will have the opportunity to delight customers by doing what’s right for their business and providing them with proven, world-class practices for innovation.
The ideal candidate for this role has a relentless drive to help brands propel their business forward and a background of thriving in a competitive sales environment. Preferably, a portion of your professional development has come from selling a SaaS product for 3+ years.
Responsibilities:
Identify, initiate, and nurture relationships with qualified prospects over the phone and via email
Manage the entire sales cycle, from initial discovery call through close
Build and maintain a sizeable pipeline of mid-market and enterprise prospects
Perform compelling product demos and sales presentations with Director, VP, and C-Level contacts
Light travel to trade shows and events might be required
Skills and Experience needed for success in this role:
3+ years of experience in SaaS sales with a proven record of quota attainment
High degree of confidence throughout the sales cycle
Excellent interpersonal, verbal, and written communication skills
Strong organizational skills, attention to detail, high energy, and a “can do” attitude
Ability to thrive in a fast-paced, high-growth, rapidly changing environment
Have the discipline and motivation to work independently
BS/BA degree or equivalent experience
Knowledge of the franchise space is a plus
Working knowledge of Salesforce is a plus
Where:
Listen360 is located in Alpharetta, Georgia, just north of Atlanta. Our collaborative, open-plan office is filled with high-energy, talented people who enjoy our monthly team lunches, happy hours and beautiful workspace.
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States– if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.
Benefits and Perks:
Flexibility to work where/how you want within your country of employment – in-office, remote, or hybridÂ
Continued investment in your professional developmentÂ
Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend.Â
401k with up to a 4% match and immediate vestingÂ
Flexible and generous (FTO) time-offÂ
Employee Stock Purchase Program
Compensation: On-target Earnings (OTE) for this position are $175,500 annually, combining annual salary and commission. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.
EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
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