Estate Manager - ON SITE

THE OPPORTUNITY

The Estate Manager provides hands-on leadership for the day-to-day operations of the primary residence in Arizona and supports oversight across additional family properties as needed. This role is accountable for overall operations, household staff, vendors, maintenance, and safety, including properties that may be occupied while work is ongoing.

This is an operator role, not a coordinator role. The Estate Manager personally verifies conditions on the ground and ensures systems function in real-world use, without relying on verbal assurances or partial fixes. The role requires sound judgment, discretion, and the ability to manage complexity across locations using structured handoffs and clear escalation.

Objective: Protect the family’s safety, privacy, and peace through disciplined execution and zero surprises.

WHO YOU ARE

Operational Commander
A disciplined, decisive operator who thrives in complex, high-risk environments. You build systems that eliminate chaos, personally validate safety and execution, and keep multi-vendor operations running correctly across locations.

Safety-First Guardian
You treat family and guest safety as the governing constraint. You are comfortable stopping work, removing vendors, or relocating occupancy when standards are not met.

Hands-On Leader
You lead from the field, not from status meetings. You inspect, test, document, and enforce standards personally when required.

Calm Under Pressure
You remain clear-eyed and decisive when others freeze, defer, or rationalize risk.

Discreet and Trusted
You operate with absolute integrity, confidentiality, and professionalism, trusted with full access and authority.

WHAT YOU’LL DO

• Oversee day-to-day operations across multiple private residences based in Arizona, ensuring consistent standards of appearance, cleanliness, and functionality.
• Lead and develop groundskeeping and household staff through hands-on supervision, training, and clear expectations while maintaining professionalism and discretion.
• Maintain property conditions through regular inspections, coordinated repairs, and ongoing improvement projects.
• Support capital improvement efforts by assisting with planning, coordination, and execution at each property.
• Source, vet, and manage service partners, holding vendors accountable for quality, reliability, and cost effectiveness.
• Direct daily work execution by creating schedules, assigning projects, and inspecting completed work to ensure standards are met.
• Manage household systems and operating spend, including inventories, organizational processes, and routine operating budgets.
• Plan and execute private events and formal gatherings with attention to detail and guest experience.
• Deliver white-glove support to family members, handling personal assistance and special requests with discretion and care.
• Ensure vehicle readiness through maintenance oversight and provide occasional driving support as needed.
• Operate across locations by traveling between residences and adjusting work location seasonally.
• Safeguard privacy and continuity through strict confidentiality and seamless household operations at all times.

WHAT YOU’LL BRING

• Prior experience in estate or household management within private residences, with a strong understanding of high-net-worth household expectations and service standards.
• Ability to remain composed under pressure while balancing multiple priorities, timelines, and locations.
• Proven leadership of household and grounds staff with clarity, professionalism, and discretion.
• A proactive service mindset that anticipates needs and supports both routine operations and time-sensitive requests.
• Sound judgment in day-to-day decision-making, including knowing when to act independently and when to escalate.
• Clear, respectful communication with family members, staff, and vendors to ensure alignment and follow-through.
• Strong attention to detail, ensuring work is completed thoroughly and consistently to established standards.
• Flexibility to adapt to changing needs, schedules, and environments, including travel between residences.
• Absolute confidentiality and discretion in all household and family matters

REQUIREMENTS

• Minimum of six years of experience in estate or household management within private residences.
• Demonstrated ability to manage staff, vendors, and multiple properties with professionalism and discretion.
• Strong organizational and time-management skills with the ability to manage competing priorities.
• Excellent written and verbal communication skills.
• Flexibility to work extended hours, including evenings and weekends, as household needs require.
• Willingness and ability to travel regularly between residences.
• Valid driver’s license and willingness to provide occasional transportation for principals.
• Professional appearance and demeanor.
• Stable work history with verifiable references.

COMPENSATION AND BENEFITS

This role offers a highly competitive total compensation package designed to attract experienced estate management professionals. The package includes private housing, dedicated transportation, comprehensive health coverage, relocation support, and the tools required to operate effectively in a multi-residence environment. Paid time off is provided.