Engineering Manager, Clariti Launch

<div class="content-intro"><img style="max-width: 100%;" alt=""><img style="display: block; margin-left: auto; margin-right: auto; max-width: 100%;" src="Clariti_Cloud,_Inc._CA_English_2024_Certification_Badge.jpg" alt="" width="222"><img style="max-width: 100%;" alt=""><img style="max-width: 100%;" alt=""><img style="max-width: 100%;" alt=""><img style="max-width: 100%;" alt=""><img style="max-width: 100%;" src="https://ibb.co/7RtXmYF" alt=""><img style="max-width: 100%;" src="https://ibb.co/7RtXmYF" alt=""><img style="max-width: 100%;" src="https://drive.google.com/file/d/18r1JAEFcw6FIWRih9rUt_-jRylnPzzYx/view?usp=share_link" alt=""><img style="max-width: 100%;" src="https://www.dropbox.com/scl/fi/v9r8wt9gbly2kce5l3shc/LinkedIn-banner_Option3_Great-place-to-work-2025.jpg?rlkey=f287adgq6cm4f11zm54kaxydw&st=2074u3g6&dl=0" alt="">Join our mission to provide governments with exceptional experiences so they can do the same for their communities!<h1>What do we do?💥</h1>We empower governments to deliver exceptional citizen experiences. Check out our <a href="https://www.claritisoftware.com/about-clariti">‘About Us’</a> page for a deep dive into our product and what makes us exceptional.</div>How will you help us make an impact? 👩‍💻👨‍💻Clariti is seeking an experienced Engineering Manager to lead and grow our core Launch Platform engineering team focused on building robust backend systems that power government technology solutions. This is a player-coach role where you will not only lead, mentor, and manage a talented team of engineers (including junior, intermediate, and senior developers) but also contribute technically through hands-on coding, design reviews, and architectural input. You'll spend a portion of your time developing software solutions alongside your team, staying current with technical challenges while building highly-modular, core systems of record from the ground up, introducing automation into complex government workflows and developing new models for interaction between governments and citizens.Reporting to the<a href="https://www.linkedin.com/in/hermanccw/"> VP of Engineering, Herman Chan </a>you will be instrumental in driving the execution of your team, ensuring the sustainable delivery of high-quality software that delivers significant business and customer impact. You will run a tight ship, fostering a culture of accountability, operational excellence, and continuous learning, while actively partnering with product management and other stakeholders to define strategy and achieve ambitious goals. You will play a vital role in building both the technology and the team that supports solutions used daily by both citizens and government employees.As an Engineering Manager, for Clariti Launch you’ll get to :<ul><li style="font-size: 10pt;">Lead & Coach:<ul><li style="font-size: 10pt;">Manage, mentor, and foster the career growth of a diverse team of engineers (junior to senior), providing regular feedback, coaching, individual development plans, and identifying growth opportunities.</li><li style="font-size: 10pt;">Cultivate a healthy, inclusive, and supportive team environment focused on psychological safety, growth, high performance, and delivering impactful results for business and customers.</li><li style="font-size: 10pt;">Set clear expectations, evaluate performance effectively, and manage both high and low performance with a focus on excellence.</li><li style="font-size: 10pt;">Act as a calming influence during times of change and uncertainty, coaching the team through complexity and ambiguity.</li></ul></li><li style="font-size: 10pt;">Execute & Deliver:<ul><li style="font-size: 10pt;">Independently lead your team to deliver business impact through successfully driving results on projects in support of semi-annual/annual goals.</li><li style="font-size: 10pt;">Run efficient processes and operational cadences (sync/async), leveraging Agile methodologies to get to the right outcomes.</li><li style="font-size: 10pt;">Drive project execution, manage priorities, remove blockers, and ensure your team delivers results across multiple impactful projects with a high standard of quality and adherence to best practices.</li><li style="font-size: 10pt;">Own the resolution of operational issues within your sphere of responsibility, driving urgency and learning from incidents.</li><li style="font-size: 10pt;">Actively seek out and eliminate sources of toil and technical debt, prioritizing work that leads to lower maintenance, measurable impact, and system reliability.</li></ul></li><li>Lead & Architect the future of Clariti Launch:<ul><li style="font-size: 10pt;">Lead technical and architecture sessions with your team, contributing to roadmaps and objective documents that shape our platform strategy.</li><li style="font-size: 10pt;">Provide technical guidance and mentorship to your engineers, fostering a culture of continuous learning and best practices.</li><li style="font-size: 10pt;">Evaluate and execute on new technologies with your team, pushing for innovation and technical excellence across our technology stack.</li><li style="font-size: 10pt;">Champion bold and innovative technical approaches, setting audacious goals and fostering a growth mindset that encourages experimentation and adoption of new technologies.</li><li style="font-size: 10pt;">Partner with Staff Engineers and architects to ensure alignment with overall technical strategy and company-wide technical initiatives.</li></ul></li><li style="font-size: 10pt;">Technical Contribution & Strategy:<ul><li style="font-size: 10pt;">Actively contribute to the codebase through design, coding, and comprehensive code reviews alongside your team, maintaining proficiency in our core technology stack (Ruby/Rails, React, Expo, Postgres, K8S, AWS).</li><li style="font-size: 10pt;">Provide technical guidance, lead technical design discussions, review architecture, and ensure alignment with overall technical strategy, consulting with Staff Engineers where appropriate.</li><li style="font-size: 10pt;">Help define, track, and ensure team alignment on quarterly Objectives and Key Results (OKRs), connecting team efforts to broader company objectives and desired outcomes.</li><li style="font-size: 10pt;">Assess and maintain a high bar for technical aptitude in new hires, contributing to technical interviewing and evaluation processes.</li><li style="font-size: 10pt;">Push for best-practices in our technology stack and across our company, ensuring code quality, performance, and maintainability.</li><li style="font-size: 10pt;">Guide your team in introducing automation into some of the most complex government workflows, leveraging technical expertise to solve challenging problems.</li><li style="font-size: 10pt;">Oversee the design and implementation of backend systems that scale to support agencies and citizens across the country.</li></ul></li><li style="font-size: 10pt;">Collaborate & Influence:<ul><li style="font-size: 10pt;">Partner with our Product team to explore new possibilities, represent Engineering perspectives, and translate business needs into technical solutions.</li><li style="font-size: 10pt;">Build healthy partnerships with cross-functional teams (Product Management, Design, other Engineering teams), effectively influencing outcomes and technical decisions.</li><li style="font-size: 10pt;">Communicate technical decisions and architectural choices effectively, ensuring context, understanding, and alignment across teams.</li><li style="font-size: 10pt;">Identify new technical opportunities that have significant customer, organizational, or platform-wide impact.</li><li style="font-size: 10pt;">Actively participate in hiring, interviewing, and assessment processes to build and retain a diverse and talented team.</li></ul></li></ul>What do you bring to the team? 🧠<ul><li style="font-size: 10pt;">Proven Leadership: Minimum of 3+ years of direct people management experience in a software engineering environment. This is not a first-time management role.</li><li style="font-size: 10pt;">Technical Expertise: 4+ years of industry experience developing SaaS-based solutions with demonstrated ability to develop cloud-based applications, combined with hands-on management experience.</li><li style="font-size: 10pt;">Platform Development: Strong foundation in backend development and API design, with experience building scalable, maintainable systems that serve multiple clients.</li><li style="font-size: 10pt;">Technology Stack: Demonstrable experience with our core tech stack: Ruby/Rails, React, Expo, Postgres, K8S, AWS, with the ability to guide team development in others.</li><li style="font-size: 10pt;">Coaching Acumen: Proven ability to coach and mentor engineers across all levels (junior, intermediate, senior), fostering professional development and helping build career paths.</li><li style="font-size: 10pt;">Technical Judgment: Incredible attention to detail along with a keen sense for when enough is enough - balancing perfectionism with pragmatic delivery while guiding your team to do the same.</li><li style="font-size: 10pt;">Execution Excellence: Strong project and team management skills. Experience running agile development processes, managing priorities, mitigating risks, and consistently delivering expected outcomes with quality.</li><li style="font-size: 10pt;">Problem Solving: Strong analytical and problem-solving skills with excellent attention to detail and ability to work through complex technical challenges while coaching others.</li><li style="font-size: 10pt;">Collaboration & Communication: Excellent communication skills and proven ability to collaborate effectively with technical and non-technical partners, manage ambiguity, resolve conflict, and influence technical decisions.</li><li style="font-size: 10pt;">Strategic Thinking: Experience contributing to technical strategy, setting goals (like OKRs), and making informed decisions that balance technical trade-offs, customer value, business needs, and team development.</li><li>Growth Mindset: Self-awareness, empathy, proactive approach to feedback and self-development, and a passion for continuous learning, technical improvement, and developing others.</li></ul>Bonus Points 🎉<ul><li style="font-size: 10pt;">Previous experience leading software development teams in a fast-paced, scaling SaaS environment.</li><li style="font-size: 10pt;">Experience building and managing teams that work on systems of record or platform solutions used by multiple clients.</li><li style="font-size: 10pt;">Experience working in government technology or regulated industries.</li><li style="font-size: 10pt;">Track record of successfully scaling engineering teams and processes.</li><li style="font-size: 10pt;">Experience with technical hiring, interviewing, and building diverse engineering teams.</li></ul>What’s in it for you?🫵We invest in and empower our team members with competitive compensation packages, well deserved time off and benefits to keep you and your family healthy! *💰 The base salary range for this role is expected to be between $138,000-195,000 based on the candidate’s skills, experience, and qualifications while considering internal pay equity and our broader pay philosophy. 💰If you have questions about compensation as we move through the process, we’re happy to discuss further.*Benefits depend on employment type (full-time, part-time, contract, etc). <div class="content-conclusion"><h1>Things to Note 📝</h1>Background checks - Because our customers trust us with sensitive information, we require all successful candidates to undergo comprehensive background checks before joining our team. We focus strictly on global sanctions and criminal offences that are directly relevant to employment at Clariti, and follow all applicable privacy and human rights legislation. Travel- Although we operate as a remote company, all roles are expected to participate in occasional travel for in-person company-wide or departmental meetings, typically 1-2 times per year. Additional travel requirements specific to the role, if any, will be outlined in the job description.We're committed to building an inclusive culture where our team members take ownership over projects, tasks, and outcomes; bring a growth mindset to drive continuous learning and self-development; have the ability to communicate courageously in a direct but respectful way; and are customer-focused by keeping the customer at the heart of decision-making. It’s the diversity of our team that helps us make better decisions, by leveraging the diversity in thought & experience across to create impactful solutions as we explore new paths & challenges as we grow. We’re working to create a workplace and team that is as diverse as the communities we serve. We welcome and encourage candidates of all backgrounds to apply. <h1>Questions? We are here to help </h1>If you require accommodations in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in our hiring process for any reason, please direct your questions to hr@claritisoftware.com and we’ll be happy to support you.</div>

Engineering Manager, Clariti Launch

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