Dispatch Specialist, Dairy 

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  • Company Ever.Ag
  • Employment Full-time
  • Location 🇺🇸 United States nationwide
  • Submitted Posted 4 days ago - Updated 13 hours ago
<div><div><p><strong>Internal&nbsp;Job Title:&nbsp;</strong> Transportation&nbsp;Specialist&nbsp;II&nbsp;</p></div><div><p><strong>Reports To:&nbsp;&nbsp;</strong> Director,&nbsp;SilverLink&nbsp;Logistics&nbsp;</p></div><div><p><strong>FLSA Status:&nbsp;&nbsp;</strong> Exempt, Full Time&nbsp;</p></div><div><p><strong>Location:</strong> US,&nbsp;Remote&nbsp;</p></div><div><p>&nbsp;</p></div><div><p><strong>External Job&nbsp;Title:&nbsp;</strong>Dispatch Specialist, Dairy&nbsp;</p></div><div><p>&nbsp;</p></div><div><p><strong>Position Summary&nbsp;</strong></p></div><div><p>The Transportation Specialist&nbsp;is responsible for&nbsp;ensuring efficient and customer-focused dairy&nbsp;logistics&nbsp;within&nbsp;Ever.Ag’s&nbsp;SilverLink&nbsp;Logistics division.&nbsp;This&nbsp;position&nbsp;creates&nbsp;and manages&nbsp;load plans,&nbsp;addresses&nbsp;real-time&nbsp;logistics&nbsp;challenges such as plant outages and weather events, and conducts&nbsp;cost and service analysis to&nbsp;identify&nbsp;and implement performance improvements.&nbsp;The Transportation Specialist works&nbsp;closely with major dairy companies, cooperatives, and haulers, gaining&nbsp;expertise&nbsp;in dispatch operations, rate benchmarking, procurement, compliance, and performance tracking. This primarily remote role requires flexibility to occasionally work after hours and includes some travel for industry events and meetings.&nbsp;</p></div><div><p>&nbsp;</p></div><div><p><strong>Key Responsibilities</strong>&nbsp;</p></div><div><ul><li><p>Become an integral part of the&nbsp;logistics&nbsp;team to ensure prompt and&nbsp;effective&nbsp;customer service,&nbsp;while&nbsp;handling&nbsp;day-to-day client interactions and&nbsp;finding solutions to&nbsp;logistical&nbsp;challenges.&nbsp;</p></li></ul></div><div><ul><li><p>Frequent use of&nbsp;scheduling platforms and processes.&nbsp;&nbsp;</p></li></ul></div><div><ul><li><p>Work&nbsp;on varying assignments&nbsp;which may include&nbsp;occasional&nbsp;after-hours.&nbsp;</p></li></ul></div><div><ul><li><p>Collaborate with&nbsp;leadership&nbsp;toward&nbsp;continuous improvement of services provided to customers.&nbsp;</p></li></ul></div><div><ul><li><p>Monitor and ensure&nbsp;hauler&nbsp;performance and&nbsp;compliance to mitigate&nbsp;business and&nbsp;liability risks.&nbsp;</p></li></ul></div><div><ul><li><p>Stay updated on transportation industry developments to provide&nbsp;expertise&nbsp;to customers.&nbsp;</p></li></ul></div><div><ul><li><p>Report&nbsp;important changes&nbsp;in customer or hauler needs to leadership and/or affected team members.&nbsp;</p></li></ul></div><div><ul><li><p>Facilitate&nbsp;accurate&nbsp;hauler payment.&nbsp;</p></li></ul></div></div><div><div><ul><li><p>Engage in internal team activities.&nbsp;</p></li></ul></div><div><ul><li><p>Provide&nbsp;expertise&nbsp;on&nbsp;team&nbsp;consulting projects.&nbsp;</p></li></ul></div><div><ul><li><p>Perform other duties as assigned.&nbsp;</p></li></ul></div><div><ul><li><p>Some travel&nbsp;representing&nbsp;the Ever.Ag Transportation Team at outside events.&nbsp;</p></li></ul></div><div><ul><li><p>Other duties as assigned.&nbsp;</p></li></ul></div><div><p>&nbsp;</p></div><div><p><em>Qualifications</em>&nbsp;</p></div><div><ul><li><p>Bachelor’s degree in transportation,&nbsp;business&nbsp;or related field preferred, but not&nbsp;required&nbsp;for an exceptionally qualified candidate&nbsp;</p></li></ul></div><div><ul><li><p>2-5&nbsp;Years of&nbsp;transportation&nbsp;experience in&nbsp;operations/dispatch,&nbsp;procurement,&nbsp;safety&nbsp;and/or&nbsp;regulatory compliance&nbsp;&nbsp;</p></li></ul></div><div><ul><li><p>Proven passion for serving customers and solving&nbsp;logistics&nbsp;problems&nbsp;</p></li></ul></div><div><ul><li><p>Demonstrated initiative in&nbsp;responding to&nbsp;after-hours&nbsp;needs&nbsp;</p></li></ul></div><div><ul><li><p>Demonstrated communication and collaboration skills with customers and internal team members&nbsp;&nbsp;</p></li></ul></div><div><ul><li><p>Moderate&nbsp;Microsoft Office skills&nbsp;including&nbsp;Excel, PowerPoint,&nbsp;Outlook&nbsp;and/or&nbsp;Power BI&nbsp;&nbsp;</p></li></ul></div><div><ul><li><p>Proven&nbsp;ability to learn and use&nbsp;load planning and tracking software&nbsp;</p></li></ul></div><div><ul><li><p>Dairy&nbsp;industry experience&nbsp;and knowledge&nbsp;preferred&nbsp;</p></li></ul></div><div><ul><li><p>Knowledge of&nbsp;DOT/FMCSA regulations&nbsp;preferred&nbsp;</p></li></ul></div><div><p>&nbsp;</p></div><div><p><em>Competencies for Success</em>&nbsp;</p></div><div><ul><li><p>Strong oral and written communication skills, with the ability to present to small groups and respond to customer or regulatory inquiries.&nbsp;</p></li></ul></div><div><ul><li><p>Demonstrated maturity and professionalism when handling challenging situations.&nbsp;</p></li></ul></div></div><div><div><ul><li><p>Proficient in quantitative and analytical skills to solve problems and deliver value to customers.&nbsp;</p></li></ul></div><div><ul><li><p>Collaborative team player skilled at coordinating across various functions and&nbsp;expertise&nbsp;levels.&nbsp;</p></li></ul></div><div><ul><li><p>Solid business acumen, effective time management, and a customer-focused mindset.&nbsp;</p></li></ul></div><div><ul><li><p>Ability to read, analyze, and interpret technical, financial, and legal documents relevant to transportation.&nbsp;</p></li></ul></div><div><ul><li><p>Strong independent reasoning and problem-solving abilities, capable of working with minimal guidance.&nbsp;</p></li></ul></div><div><ul><li><p>Competency with mathematical concepts such as probability, statistics, fractions, percentages, ratios, and proportions.&nbsp;</p></li></ul></div><div><ul><li><p>Passion for listening to customers and delivering outstanding user experiences.&nbsp;</p></li></ul></div></div><div class="content-conclusion"><div><strong>Who you will be working for</strong>&nbsp;&nbsp;</div><div>&nbsp;</div><div>Ever.Ag offers innovative AgTech solutions and services that empower agriculture, food, and beverage supply chains to feed a growing world. The breadth of the portfolio is uniquely capable of supporting the complex needs of companies involved in dairy, livestock, crops, and agribusiness. With decades of experience and industry-leading innovations, our technology, risk management, and market intelligence provide our customers with the tools and insights they need to operate more efficiently, sustainably, and strategically across every stage of the supply chain.</div><div>&nbsp;</div><div>We welcome candidates from all backgrounds to contribute their unique perspectives to our team. Your success is our success!</div><div>&nbsp;</div><div>Please visit our webpage to learn more about us&nbsp;<a href="https://news.ever.ag/" target="_blank">News.Ever.Ag</a>&nbsp;and&nbsp;<a href="https://www.ever.ag/">https://www.ever.ag/</a>&nbsp;&nbsp;</div><div>&nbsp;</div><div><strong>Please note, at this time, Ever.Ag does not hire candidates residing in California, Hawaii, or Alaska.</strong></div><div>&nbsp;</div><div><strong>Attention Search Firms / Third-Party Recruiters: Ever.Ag is not seeking assistance or accepting unsolicited resumes for this role. Resumes submitted without a valid written search agreement are the sole property of Ever.Ag; no fee will be paid if a candidate is hired.</strong></div></div>

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