Discord Community Lead

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Discord Community Lead in United States.

In this role, you will take full ownership of building and scaling a dynamic online community, transforming it into a structured, engaging, and high-value environment. You will go beyond moderation by shaping community culture, driving meaningful interactions, and implementing systems that support sustainable growth. Working in a fully remote and globally distributed setting, you will collaborate closely with cross-functional teams to ensure the community aligns with broader business goals. This position requires a strategic mindset, strong leadership skills, and the ability to balance user experience with operational efficiency. You’ll play a key role in turning community insights into actionable improvements, directly influencing engagement and retention. If you thrive in fast-paced digital environments and enjoy building vibrant communities, this opportunity offers significant impact.

Accountabilities:

Define, implement, and maintain community guidelines, tone, and culture to ensure a positive and consistent environment
Monitor community health metrics, proactively identifying risks such as disengagement, toxicity, or spam, and taking corrective actions
Design and execute engagement initiatives such as events, AMAs, challenges, and content drops to drive meaningful participation
Convert passive users into active contributors through creative engagement strategies
Recruit, onboard, and manage a distributed team of moderators, ensuring clear workflows and consistent rule enforcement
Handle conflicts, escalations, and sensitive situations with sound judgment, balancing fairness and community trust
Track, analyze, and report on key performance indicators, providing actionable insights to internal stakeholders

Requirements:

3+ years of experience managing online communities, particularly on Discord, with large and active user bases
Proven experience leading and coordinating moderator teams across different time zones
Strong understanding of community dynamics, engagement strategies, and behavioral patterns
Advanced knowledge of Discord features, including roles, permissions, bots, and automation tools
Excellent written communication skills with the ability to adapt tone and messaging effectively
High emotional intelligence and strong conflict resolution capabilities
Data-driven mindset with experience using analytics to improve community performance
Familiarity with collaboration and project management tools such as Notion or Slack
Ability to work independently in a remote, fast-paced environment

Benefits:

Fully remote work setup with the flexibility to work from anywhere
Competitive compensation aligned with experience and global market standards
Opportunity to lead and shape a fast-growing global community
High level of ownership and autonomy in decision-making
Exposure to cross-functional teams and strategic business initiatives
Dynamic and collaborative international work environment
Continuous learning and growth opportunities in community building and digital engagement

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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