This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director/Senior Director, Site Excellence in the United States.
This role is a senior leadership position responsible for defining and executing the strategy, operational models, and performance standards for specialized and partner-operated clinical research sites across the United States. The Director/Senior Director will balance high-level strategic planning with hands-on operational oversight, ensuring site excellence while scaling processes and frameworks. You will lead initiatives across site startup, enrollment, quality, and partner engagement, while acting as a key escalation point for complex operational and regulatory challenges. The position requires strong collaboration with cross-functional teams, driving consistent execution across a portfolio of sites. This is an opportunity to shape scalable, high-performing clinical site operations that directly impact healthcare delivery and research outcomes.
Accountabilities:- Lead the strategy, design, and execution of operating models for specialized and partner-operated clinical research sites.
- Build and embed operational excellence frameworks, KPIs, dashboards, and review cadences to monitor performance across quality, enrollment, timelines, cost, and patient experience.
- Personally drive critical initiatives until stable, scalable, and ready for delegation, acting as a senior escalation point for operational, regulatory, and partner-related issues.
- Manage end-to-end site startup, onboarding, and integration for new site models, ensuring alignment with protocol, sponsor, and regulatory requirements.
- Oversee quality, compliance, and risk management, including audit readiness and corrective/preventive action plans.
- Own financial and business performance for specialized and partner site portfolios, partnering with Finance to build budgets, forecasts, and optimize margins.
- Build and lead a high-performing leadership team, establishing role clarity, decision rights, and coaching for proactive, scalable execution.
Requirements:
- Bachelor’s degree required; advanced degree (MBA, MPH, MS, or similar) strongly preferred.
- 12–15+ years of progressive leadership experience in clinical research operations, site management, or healthcare services.
- Demonstrated success in building and scaling non-traditional, partner-led, or complex site operating models.
- Deep understanding of site-level execution, including startup, enrollment, regulatory processes, sponsor engagement, and remediation.
- Strong knowledge of FDA regulations, GCP, and clinical trial operations.
- P&L ownership experience across multi-site portfolios.
- Proven ability to operate as both a strategist and hands-on operator in high-growth or ambiguous environments.
- Exceptional executive communication, stakeholder influence, and change management skills.
- Preferred: Experience with decentralized or innovative clinical trial delivery models and operating in matrixed, global organizations.
Benefits:
- Competitive base salary ($130,000 - $190,000 USD annually) plus discretionary annual bonus.
- Paid Time Off (PTO) and company-paid holidays.
- 100% employer-paid medical, dental, and vision insurance plan options.
- Health Savings Account (HSA) and Flexible Spending Account (FSA) with bi-weekly employer contributions.
- Company-paid Short-Term Disability and Long-Term Disability.
- 401(k) retirement plan with company match.
- Remote work within the United States with up to 70% travel, providing flexibility and autonomy.
- Opportunities for career growth and leadership development in a mission-driven environment.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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