Director, Regulatory Compliance - Gaming

WHO WE ARE

At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.

Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like.

Trustly is a global team of innovators, collaborators, and doers.  If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays.

ABOUT THE ROLE  

Trustly is looking for a motivated and experienced gaming regulatory compliance leader to lead the development, implementation and management of our gaming regulatory compliance program as a service provider to various types of gaming operators. The successful candidate will be an expert in gaming regulations, ensuring that Trustly maintains a strong compliance program across all jurisdictions where it operates, navigating the evolving regulatory environment and supporting our continued growth. You’ll partner directly with business leaders, engage with regulators, and help us build a scalable and robust compliance framework that can grow with our business. 

• Develop, implement and enhance Trustly’s gaming regulatory compliance program, including policies, procedures, risk assessments, internal controls and training. 
• Represent Trustly in regulatory discussions, industry associations and compliance forums to stay ahead of trends in the gaming industry.
• Proactively monitor and analyze changes to state and federal gambling regulations and licensing requirements and assess the impact on Trustly’s operations.
• Oversee Trustly’s underwriting and enhanced due diligence programs for gaming merchants to ensure appropriate processes are in place to address the level of risk associated with the merchant’s operations.  
• Supervise the existing licensing manager to support all licensing needs, including applications, renewals, third-party due diligence questionnaires and responding to regulatory investigations and inquiries.
• Establish and maintain strong working relationships with legal and the gaming go-to-market and product teams to ensure cross-functional alignment and compliance. 
• Conduct regular risk assessments, policy gap analysis and compliance reviews to identify potential vulnerabilities and implement effective mitigation strategies in line with the Company’s risk appetite. 
• Maintain accurate and up-to-date documentation related to license applications, compliance program and regulatory interactions. 
• Develop and deliver training programs to employees on relevant gaming regulations and compliance requirements
• Serve as the subject matter expert on all gaming regulatory matters, providing guidance to business and product teams on Trustly’s compliance requirements for new products, markets or partnerships.
• Develop and execute an annual compliance testing plan to assess the effectiveness of gaming compliance program related controls.
• Provide regular reports, insights and communication on the state of the gaming compliance programs to the Chief Compliance Officer, senior leadership and board-level committees.
• Perform additional special projects as needed by the Legal and Compliance teams.

• 10+ years of compliance, risk management or regulatory experience in the gaming industry, preferably with knowledge of requirements related to gaming vendors such as payment processors. 
• JD Required
• Subject matter expertise in federal and state gaming laws and regulations and experience working with gaming regulators and industry bodies.
• Proven ability to develop, implement and manage effective compliance programs
• Strong leadership and stakeholder management skills
• Excellent written and oral communication skills.
• Ability to work independently and as part of a team in a fast-paced, constantly changing environment.
• Proactive with an ability to take initiative, problem-solve, make decisions and assume responsibility.  
• Strong ability to think critically, analyze complex data, challenge the status quo and make sound recommendations.

Applications for this role are accepted on an ongoing basis.

SALARY RANGES IN US-BASED ROLE POSTING

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Recruiters can share more information with applicants about the specific salary range for preferred locations during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, and other perks and benefits.

WHAT WE OFFER

At Trustly, you will have the chance to solve meaningful challenges alongside some of the brightest minds in FinTech. Together, we are shaping the future of payments in an environment that celebrates curiosity, collaboration, and innovation. You will be challenged and empowered to grow, making a real impact every step of the way.

Our team is as diverse as the global footprint we serve, with colleagues across Silicon Valley, the U.S., Canada, Brazil, Europe, and beyond. We embrace a remote-first culture that empowers you to balance your career ambitions with personal fulfillment. At Trustly, we foster a workplace where everyone feels they belong—a place where teamwork thrives, ideas flourish, and we never forget to have fun along the way.

The total compensation packages include competitive salaries, bonus plans, and stock options. We offer innovative perks and benefits packages that include:

- Flexible paid time off & generous PTO accrual plans

- Comprehensive medical, dental, vision, and other insurances

- FSA & HSA plans for medical and dependent care

- Home office set-up allowance

- Internet stipend

- Retirement plan match for 401k and RRSP

- Gender-neutral paid parental leave, and more!

(The benefits and total compensation packages outlined above are for full-time employees; some exclusions apply for temporary positions.)

At Trustly, we embrace and celebrate diversity of all forms and the value it brings to our employees and customers. We are proud and committed to being an Equal Opportunity Employer and believe an open and inclusive environment enables people to do their best work.  All decisions regarding hiring, advancement, and any other aspects of employment are made solely on the basis of qualifications, merit, and business need.