Director, Operational Performance

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director, Operational Performance in United States.

This leadership role is focused on driving enterprise-wide operational excellence, performance improvement, and strategic execution across a complex healthcare environment. You will play a central role in translating organizational strategy into measurable operational outcomes, ensuring alignment between executive priorities and day-to-day execution. Acting as a key partner to senior leadership, you will design performance frameworks, oversee business review processes, and identify opportunities to improve efficiency and effectiveness. The environment is data-driven and highly collaborative, requiring strong analytical thinking and the ability to influence across multiple functions. This role blends strategy, analytics, and operational leadership to shape long-term business performance. You will have a direct impact on organizational effectiveness, cost optimization, and service quality.

Accountabilities

In this role, you will lead the development and execution of operational strategies that support long-term organizational goals while ensuring strong alignment across teams and functions. You will be responsible for building performance frameworks, enabling data-driven decision-making, and driving continuous improvement initiatives.

Lead the design and execution of operational strategies aligned with enterprise goals and executive priorities
Develop and manage the Quarterly Business Review (QBR) process, including performance reporting and executive presentations
Define, track, and analyze key performance indicators (KPIs) to monitor operational efficiency and effectiveness
Identify and drive continuous improvement initiatives to enhance processes, reduce costs, and improve service delivery
Partner cross-functionally with leadership teams to ensure alignment and execution of strategic priorities
Build dashboards, scorecards, and reporting tools to support real-time performance visibility
Lead change management initiatives to support adoption of new processes and operational improvements
Oversee resource allocation, budgeting, and prioritization for strategic initiatives
Identify operational risks and develop mitigation strategies while ensuring compliance with regulatory and organizational standards
Support training and development efforts to strengthen operational capabilities across teams

Requirements

This role requires strong experience in operational strategy, performance management, and cross-functional leadership within complex organizations, ideally in healthcare or similarly regulated environments. The ideal candidate combines analytical rigor with strong executive communication and the ability to influence at all levels.

Bachelor’s degree in Business, Operations Management, Pharmacy, or related field (MBA preferred)
Extensive experience in operational performance, strategy execution, or transformation leadership roles
Proven background in change management and organizational improvement initiatives
Strong analytical skills with the ability to interpret complex data and translate it into actionable insights
Experience with performance management frameworks, KPIs, and executive reporting
Familiarity with Lean, Six Sigma, or other continuous improvement methodologies preferred
Strong communication and presentation skills for executive-level audiences
Ability to lead cross-functional teams and manage multiple priorities simultaneously
Proficiency with data analysis, reporting tools, and performance tracking systems
Strong leadership mindset with a focus on accountability, execution, and continuous improvement

Benefits

Competitive compensation package aligned with senior leadership responsibilities (approx. $170K–$180K/year)
Comprehensive health coverage including medical, dental, and vision plans
Mental health and wellbeing resources
Company-paid life insurance, short-term and long-term disability coverage
401(k) retirement plan with employer match
Generous paid time off and industry-competitive leave policies
Flexible work culture with remote-friendly approach and team-oriented environment
Additional voluntary benefits including FSA and supplemental coverage options
Professional development and training opportunities

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

Director, Operational Performance

Requirements

Benefits

USA Remote Jobs